Posted almost 4 years ago
This is a remote opportunity and we would be interested in applications from a North American timezone.
Make a difference.
Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. Our Solutions Engineering team are our in-house, customer facing product experts. The Solutions Engineering team enables Grafana Labs’s worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
A great Solution Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
Requirements
What would make you a good fit for this role?
Benefits
At our core Grafana Labs is an open company. We believe that open source is the superior way to build and deliver software. We also believe in being open and transparent with our employees. We believe that transparency breeds trust and that trust is the foundation of great teamwork. We actively seek to break down silos, empower employees with information and allow people to “see the whole picture”. This transparency extends to our strategy, our financials, our successes and failures. We empower our team to make their own decisions and trust that they will try to do the right thing.
We are a remote first team. Our three founders are on three different continents and our team of 100+ global employees are based in 22 different countries. Hiring remotely unlocks the broadest, most diverse, most talented pool of potential employees. It also means that we have built our culture around a flexible and autonomous work environment based on trust.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, to stay, and to do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.