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Posted 11 months ago

Dimagi is seeking an impact-driven Account Executive who is curious, cares deeply, and values quality to join our Growth team, and help connect communities with software that can make a significant difference in their lives.This role can be based remotely or out of our offices in Cambridge, MA.A few perks that make this role unique:This role will be involved in the inception stages of building our sales team and strategy. There will be significant room for innovation, problem-solving, creativity, hands-on experience and learning.For the right candidate, this role will have significant room for growth into a sales management positionWho You Are:Dimagi is hiring an Account Executive (AE) to join our growing sales team. We are looking for someone who is excited to help communities in need, ranging from communities in Sub-Saharan Africa to rural India, and making an impact through their work. The AE will work closely with the CEO and the full growth team (marketing, product, and customer success) based in the U.S. as well as in India.Our product, CommCare, is used around the globe in some of the world's most underserved communities. The AE will play a critical role in ensuring more people in need gain access to our product. The AE will drive the sales process and engage with qualified leads (users that have confirmed their interest in using our software) to help determine if CommCare can assist the community with their needs. The AE will leverage various marketing and sales tools to convert them to subscribers. The AE will play an instrumental role in providing feedback about our users and products to the other departments of the Growth team and will be responsible for implementing relevant processes to foster this communication.We are seeking someone who is highly organized, exudes a positive attitude, loves to connect with users and to solve their problems, and enjoys harnessing the power of software technologies.What You’ll Do:Manage a sales pipeline of potential CommCare customersBuild long-lasting, mutually beneficial relationships with external contactsOwn and execute the Sales efforts in the opportunity phase including:Investing time corresponding and engaging with members of large organizations, often including senior leadersResearching and gathering potential client’s needsScheduling demos and follow-up callsConveying the value of our productAssisting clients with finding the best solution to fit their needBuilding custom offerings and driving negotiationsAchieve and exceed quarterly revenue objectives while maintaining activity metrics and a good follow-up of the sales processProactively identify upselling or account expansion opportunitiesEnsure a smooth transition for our customers to the billing and customer success teamsUse Salesforce to track and prioritize sales activities and to monitor sales outcomesSupport team members with the development of sales forecastsProactively identify ways to improve the sales process or new channels to maximize the revenue pipelineCreate new processes as we explore new sources of potential customersOrganize learnings on our users and our products and report to the Growth team on crucial outcomes and insightsWhat You Must Bring:2-4 years of sales development experienceA love of connecting with and assisting customersThe ability to be both empathetic and thoughtful when helping clientsOutstanding communication and listening skills. An active listenerConfidence with in-person and web-based presentations including comfort presenting to senior managementA strong ability to persuade and tailor your messaging depending on the audienceComfortable with data analysis and reporting skillsRigorous, strong organizational and time management skillsAttention to detail and ability to follow and improve processesAble to quickly innovate and think on your feetA curious mindset, ability and willingness to learn and react to and share lessons learned across the organizationComplete fluency in EnglishBonus Points:Full-cycle closing experience in a SaaS / B2B tech environmentProficiency using CRM systems, such as SalesforcePrior experience managing a sales teamFluency in French, Spanish, or additional languagesExperience in the international development sectorDesire to make a social impactPlease note, this job posting has an application deadline of April 23rd.As a mission-driven social enterprise, the position comes with a starting salary that is more in line with that of a non-profit.  However, we do aim to offer the best benefits possible including:100% employer-sponsored medical insurance paired with a generous Health Reimbursement Account (HRA) fundAccess to voluntary dental and vision insurance plansA 401K plan with up to a 4% employer match30 days paid time off inclusive of holidaysUnlimited sick time, excellent parental leave policy, and a strong focus on work-life balanceAccess to a flex-time policy that allows employees to work based on a flexible work schedule100% employer sponsored Short and Long Term disability insuranceAccess to an Employee Assistance Program (EAP) through Magellan Healthcare10 personal initiative daysOccasional opportunities to travel internationally