Admissions Consultant

Online Remote – Continental U.S. Only

Full-time

19-0830

Independence University

Company Overview

The Center for Excellence in Higher Education (CEHE) is a 501(c)(3) non-profit corporation headquartered in Salt Lake City, Utah. CEHE operates degree-granting career colleges throughout the western United States and online. The college brands include Stevens-Henager Colleges in Utah and Idaho; CollegeAmerica in Colorado and Arizona; California College San Diego, and Independence University (online platform). All of the colleges are accredited by ACCSC, a national accrediting body recognized by the U.S. Department of Education. The colleges offer degree programs from the Associate’s level through the Master’s level in a variety of disciplines including Computer Science, Graphic Arts, Business/Accounting, Nursing, and Healthcare. CEHE is an at-will employer.

Admissions Consultant

THIS IS A CONSULTATIVE SALES POSITION

The Admissions Consultant is the first point of contact and first impression prospective students will have of our College. This person needs to have a desire to help make a difference in people’s lives. Admissions Consultants will take incoming calls, and make outbound calls to/from prospective students. The Admissions Consultant plays a vital role in advising and assisting students with the pursuance of their educational goals. It is the Consultants responsibility to accurately assess and educate prospective students on our college, and its requirements. The goal is to recommend students for acceptance and enroll them into their chosen career field. Adherence to company policies and procedures is a must, and is crucial to follow the sales script and presentation at all times.

Essential Functions:

• Meeting monthly/weekly goals
• Obtaining monthly referrals
• Follow-up on all leads and questions using the follow-up process
• Maintain honesty and professionalism
• Provide outstanding service and assistance to all prospective students
• Ensure zero error rate in data gathering and entry
• Maintain database in an organized, error-free manner
• Must be able to lift 15 lbs.
• Other duties as assigned

Qualifications:

• No job hoppers (must not have more than three jobs within the past five years)
• Positive attitude is a must
• Professional level of written and oral communication
• Effective negotiation and motivation techniques
• Ability to be persuasive and influential
• Accurately utilize large database
• Manage time effectively
• Sales and recruiting experience
• Able to work evenings and some weekends
• Convey enthusiasm with sincerity and consistency
• Strong customer service and communication skills, both written and verbal
• Degree preferred or 4 years comparable experience in sales.

Working from Home Requirements:

• Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)
• Must adhere to set schedule
• Continuous/active communication with managers and co-workers
• Must have the following resources at home:
  • Dedicated office space that can accommodate dual monitors, computer, and VPN device
  • A hard-wired (from the computer to the internet router/modem) High-speed internet with:
    • A minimum of 6 Mbps download speed and 1.5 upload speed
    • Latency/Ping must be @ 40-45ms or lower
  • Depending on the availability; Cable, DSL, Fiber are only supported ISP provider services (candidates must provide Internet Service Provider Name and the test results before hire)
  • Satellite, Hot Spot and any other unreliable services are not supported by CEHE; Wireless connection is also not supported

Benefits:

• Business Casual Dress code
• Paid vacation, time off/sick pay and Holidays
• Friendly, team environment
• Educational Benefits

Measures of Merit:

TBD by supervisor within 90 days of hire.