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Posted over 1 year ago

Job CategoryProducts and Technology

Job Details

Job Title: Analytics Lead, Strategy & Growth

Department Overview - Data Intelligence

The Data Intelligence (DI) team is made up of analysts, data scientists, and engineers who are dedicated to driving product strategy with data-driven insights. We work with executives, product managers, and go-to-market team members across all Cloud businesses to discover new opportunities for growth and optimization, experiment with data, drive adoption, and provide actionable insights that shape company's direction.We're hiring leads for multiple exciting high-profile projects, and have openings for Senior, Lead, and Director levels.Who You Are:

+ Thought leader in analytics (4-9 years of experience in product analytics, sales analytics, marketing analytics or similar, as IC or people manager).

+ Laser focused on impact, balancing effort to value, and getting things done.

+ Curious, creative, opinionated thinker with a talent for detecting patterns and elevating through strategy.

+ Charismatic storyteller ready to lead growth conversations with senior leadership.

+ Expert in building relationships and collaborating in matrixed environments.

+ Advanced expert in SQL. Experience with Splunk, Python/R, and BI tools is a plus.

+ Lover of math with solid understanding of statistical methods.

+ Enterprise software geek. Passion for Salesforce product is a plus!

What You Will Do:As an Analytics Lead, you will become a thought partner to the senior leadership of a specific product or initiative, and work on enterprise analytics problems that require tremendous creativity. Your goal will be to help shape Salesforce products by delivering insights, conducting adoption tests, and guiding a team of engineers and data scientists to productize these insights. This position will report to one of the leaders of the Strategy & Growth team. Successful candidate will need to:

+ Partner with Senior Leadership (VP+) to understand their business and advise on strategic objectives, product direction, roadmaps, growth goals, retention strategies, etc. Develop and own the relationships with senior stakeholders across the company

+ Produce insights (e.g. performance drivers, retention analysis, behavioral personas) to help grow Salesforce Cloud businesses. This requires acquiring, cleaning, structuring data from multiple sources (e.g. Hadoop, Splunk), and analyzing the data using SQL / Python / R.

+ When analyses are ready to be productized, own the delivery by working with engineers and data scientists to turn insights into self-service dashboards or data products.

+ Evangelize the insights through storytelling. Create easy-to-consume media that inspires into action anyone from senior execs to fellow analysts.

+ Contribute to expanding the Salesforce data culture by growing new relationships, hosting learning sessions, integrating or designing new tools, improving team processes, and other lateral activities.

Perks

+ A company that cares

+ Tremendous enterprise analytics challenges that have never been solved before

+ Opportunity to shape the direction of a multi-million dollar product line

+ A leadership team that gets it and are open to new ideas

+ Competitive salaries and generous equity

+ Comprehensive health insurance plan including dental and vision

+ Snacks, lots of snacks

+ Offices in downtown San Francisco

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes?s ?World?s Most Innovative Company? five years in a row and one of Fortune?s ?100 Best Companies to Work For? eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!