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Posted over 4 years ago

Application Engineer - GS-15

Login.gov gives the public simple, secure access to multiple government services through one verified account. Login.gov has over 10 million users and is growing the team as we scale quickly.

Login.gov is looking for qualified engineers to join our product team. We care deeply about providing the best possible experience to anyone using government digital services. We are committed to making the process easy while combating fraud and abuse of government systems. A qualified candidate is ready to quickly jump in and help in a number of areas: using security best practices and encryption to protect user data, improving the performance of the application and its underlying infrastructure, using data and analytics to improve the platform and fight fraud, building in support for many multi-factor authentication options including Webauthn and PIV/CAC, providing the best possible identity verification experience, and generally improving the overall user experience.

The Login.gov team operates like a startup within the government, working in the open as a distributed, agile team. The core product is open source, hosted in modern cloud infrastructure, and built for scale. Tens of millions of people have Login.gov accounts, and we aim to be the preferred entrypoint for all government digital services. Our users today include people accessing benefits, applying for government jobs, serving in the military, and collecting funds awarded through grant programs.

As part of the Login.gov engineering team, you will play a key role in making government services more secure and accessible to the public.


Key Objectives

Objective #1: Write high-quality, well-tested, maintainable code for the Login.gov Ruby on Rails app and its peripheral applications using best practices for modern software development:
  • Work to develop new features and functionality within the application
  • Build tests for contributed code and assure appropriate test coverage using both unit and feature tests
  • Collaborate with other developers in a codebase under active development
  • Identify issues and bugs within the application and modify the code to fix them
  • Write code that is readable and conforms to the Login.gov team standards for neatness and style
  • Build and own functionality from development through production operations
  • Be available to respond to production issues when necessary
Objective #2: Be an effective collaborator on a distributed, agile team:
  • Thrive in a collaborative, cross-functional team building the product iteratively
  • Peer review code submitted by team members in a fair and respectful manner
  • Have your own code peer reviewed by team members
  • Be a part of regular retrospectives and provide feedback to help improve the way the team works
Objective #3: Participate in decision-making that leads to a platform with the right balance of security and usability for end-users and integrating partners:
  • Provide perspective and expertise to help make product decisions
  • Contribute to building the product roadmap
  • Develop creative approaches to solve difficult problems with many constraints and competing interests
  • Interact with agency partners & lead partner engagements
  • Prioritize available work and direct effort towards the highest value goals

Application Evaluation
The information in this sections outlines the criteria that your application will be evaluated against to determine if you meet the Qualifications for the position. There are two very important things to note about this step in the process:
  1. Only applications found “minimally qualified” are shared with the hiring manager and are the only candidates eligible to be interviewed
  2. The Minimum Qualification determination can only be made using the information that’s directly within your resume and directly associated your listed work experience. 
    • Examples of stuff that can’t be used: 
    • Links to portfolios or other external materials (Yes, the links themselves may be “directly” on the resume but the information is not). 
    • Information you include in cover letters, responses to questions, etc. as these are not directly associated with your work experience 
    • Lists of tools, technologies, programming languages, etc. that are listed separately from your work experience 
The Qualification process is a bureaucratic requirement that we are stuck with. It’s best to think about it as the most intense and rigorous resume review you’ve ever heard of. To get through this process you need make sure your resume directly reflects the Qualifications listed below. We also have more guidance on creating a federal style resume on Join TTS Hiring Process


Qualifications
All applications will be reviewed by a panel of subject matter experts against a scoring rubric created for this role. In order to properly be able to evaluate your previous experience, we recommend being as detailed as possible in your resume and following our general guidance on creating federal style resume.

To qualify for this role, you must have one year of specialized experience equivalent to the GS-14 in the Federal service. Specialized experience is:
  1. Experience building a critical software application for a large organization. This experience must include ONE of the following: 
    • Delivering public-facing products or features on public-facing products with a large number of users (i.e. 100,000+) 
    • Delivering tools or products with high uptime or availability requirements (i.e. SLAs of 99.9%+) 
    • Developing applications that manage sensitive personal data within highly regulated industries 
  2. Experience iteratively developing server side web applications using test-driven development. This experience must include ALL of the following: 
    • Ruby on rails development 
    • Using iterative software development methodologies 
    • Developing digital applications using test-driven development or software testing tools 
  3. Experience providing technical leadership to a team developing and delivering digital products or services. This experience must include ALL of the following: 
    • Leading teams through the adoption of new tools, technologies or methodologies 
    • Mentoring, coaching, or training clients, partners, or team members. 
Qualification determinations cannot be made when resumes do not include the required information, so failure to provide this information may result in disqualification.

For each job on your resume, provide:
  • the exact dates you held each job (from month/year to month/year or “present”)
  • number of hours per week you worked (if part time)

Salary Range: The base salary range for this position is: GS-15 Step 1 - $106,595 to GS-15 Step 10 $138,572

Please note the maximum salary available for the GS pay system is $166,500

The base salary range does not include any adjustment for locality. Your locality is most likely going to be determined by where you live since most of our positions are remote. If the position isn’t remote, then your locality will be determined by the location of the office where the position is based.

You can find more information about this in the compensation and benefits section on our site.

For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2019 General Schedule (GS) Salary Calculator.

Who May Apply:
All United States citizens and nationals (residents of American Samoa and Swains Islands) and applicants must not be GSA employees or contractors