Applications Engineer

Berkeley, CA/Remote

 

“The battery is the technology of our time.” -The Economist

 

Voltaiq is a Battery Intelligence software company. Our data platform brings unprecedented analytics, visualization, and predictive capabilities to any company with a battery-powered business model. World-leading brands — including global automakers in Detroit and Germany, household-name tech giants, and decacorn startups — depend on Voltaiq software to accelerate product development, optimize performance, ensure safety and reliability, and unlock financial value in their products. Our high-powered team is composed of battery industry veterans, PhD scientists, a highly skilled product and engineering team, and an advisory board of C-level industry execs, all of whom are passionate about enabling the global energy transition. Voltaiq is headquartered in Berkeley, CA, serving customers around the world.

 

The role:

The Applications Engineering function at Voltaiq is technical, customer-facing, and deeply involved in the customer relationship from sales, through onboarding, integration, customization, and ongoing support. Our ideal candidate has real work experience developing or engineering batteries or battery-powered systems, comfort working with external customers, and comfort collaborating across customer success, sales, and (software) engineering teams. Logical intuition and/or coding ability for basic data manipulation and visualization in Python (or similar) is also a plus. If you’re interested in working with the world’s leading tech companies and want to have a positive impact on how the world uses energy, this job is for you!

 

Responsibilities:

• Develop deep product expertise with Voltaiq software, and apply it to help solve our customers’ most challenging battery engineering problems.
• Work with customers to maximize their engagement with and utilization of Voltaiq software, with the goal of long term adoption and subscription renewal.
• Understand customer needs; identify and promote Voltaiq-driven solutions.
• Work with the Customer Success team to monitor customer health, identify and work proactively to address customer issues.
• Provide technical expertise across the customer lifecycle, from initial launch through ongoing engagement and support.
• Perform scoping of custom analyses (in Python) per customer requirements.
• Use identified customer needs to contribute to product development including product roadmap, feature planning, documentation and internal knowledge base, and software testing and validation.
• Contribute to internal R&D projects and blog posts to establish Voltaiq’s thought leadership at the intersection of battery engineering and data analytics.
• Up to 30% travel to customer sites and tradeshows (not required during pandemic).

Qualifications:

• Advanced degree in Materials Science, Mechanical Engineering, Electrical Engineering, Chemical Engineering, or undergrad degree with 5+ years related work experience.
• Battery testing and/or battery-powered device engineering experience required.
• Knowledge about secondary battery chemistries, testing, and/or analysis.
• Superior creative problem solving and general troubleshooting capability.
• Strong written and oral communication skills.
• Proven ability to collaborate with both technical and non-technical teams.
• Strong organizational skills, with an ability to manage multiple incoming requests and drive initiatives to their successful completion.
• Desire and ability to thrive in loosely structured, high-demand startup environment.
• Experience with EV battery systems and other pack engineering applications is a plus.
• Proven experience performing data manipulation and visualization using e.g. Matlab, Python is a plus
• Authorization to work full time in the United States is a precondition of employment

Competitive salary plus equity and full benefits.

Voltaiq is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy, in all aspects of employment.