Posted about 1 year ago
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Sales team is looking for an Associate Technical Support Engineer to join us. In this role, you will often lead communication with important stakeholders, making sure that the lines of communication stay open. In addition, you will become the open helpdesk lead, guiding partner support through to completion and supporting the Global Partner Technical Enablement team (GPTE) in the day-to-day administration of partner support issues. You’ll need to have attention to detail, highly developed organizational skills, and the ability to quickly change focus. You should also have a professional demeanor with the ability to promote a team environment along with excellent communication and interpersonal skills.
The following skills are considered a plus:
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