Business Operations Analyst

Job Reference: REM-INAA-08314

Location: Remote

Department: IM – North America – Aviation

Division: Informa Markets

The Business Operations Analyst for Aviation Week Network is responsible for collecting, analyzing and reporting a wide variety of product, financial and market data. Regularly track, process and report financials. Evaluate industry prospects and data, to analyze and report on changes and opportunities. Monitor progress of group orders and strength of inventory delivery. Directly support each aviation brand. Directly involved in coordinating an executing all aspects of processing orders, including closely working with internal staff and external customers. Directly support each aviation brand. The role carries a strong need for clear communication, rapid response and excellent customer service

KEY RESPONSIBILITIES:

• Job Functions Product Performance Monitoring and Reporting
• Operations Specialist Support for Media Team
• Sales Enablement Support
• Digital Metrics Monitoring and Reporting
• Project Development Research and Reporting
• Market Share and competitive analysis
• New Business Research and Reporting
• Deliverables and Invoicing review and process
• Regular and ad hoc reporting Knowledge of Clients, Products and Industry
• Processes for integrated Penton/UBM/Informa systems

ESSENTIAL SKILLS / EXPERIENCE

• Strong customer service (internal and external)
• Financial auditing, budgeting and forecasting
• Teamwork and problem-solving skills
• Competent knowledge of Microsoft Office products
• Strong organization and communication skills

DESIRABLE SKILLS / EXPERIENCE

• Financial report analysis and pipeline development
• Product performance metric interpretation, reporting and analysis
• Aviation industry knowledge
• Inter-departmental cooperation Familiarity with SalesForce CRM. MOAT Analytics, and MSG system
• B2B Marketing experience (research, promotions, business plans, etc.)
• Familiarity with print, digital and event revenue streams
• Familiarity with Marketing Services and custom media