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Posted 3 months ago

This position is remote, based in North America.

Responsibilities

  • Support the field sales team on quote processes, pricing, configuration, and terms
  • Collaborate with the finance deal desk team to ensure that quote creation and approval SLAs are met
  • Review non-standard deal terms and ensure compliance with published sales and approval policies and act as an escalation point for approvals
  • Provide first-tier support for any end-user technical or process questions in Salesforce and other systems primarily managed by Sales Operations
  • Implement tools and processes for the sales organization that focuses on improving efficiency, effectiveness, and productivity
  • Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
  • Work with other departments to improve integration between Salesforce and other mission-critical systems, including Marketo, Zuora, and Zendesk
  • Collaborate with Marketing to ensure proper lead management processes, metrics, and policies
  • Maintain data integrity within customer records in Salesforce.com and other systems
  • Monitor system adoption and data compliance and governance
  • Develop best practices that align sales data quality with company initiatives

Requirements

  • BA/BS degree
  • Minimum 5 years of relevant experience and a solid understanding of sales operations
  • Strong analytical ability and able to prioritize multiple projects
  • Managed Deal Desk functions and an expert with CPQ tools
  • Deep SFDC expertise and knowledge of enterprise SaaS tools
  • Excellent problem solving, project management, interpersonal and organizational skills
  • SaaS and B2B experience preferred
  • Interest in GitLab, and open source software
  • You share our values and work in accordance with those values.
  • Leadership at GitLab

Compensation



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Remote-US