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Posted about 1 year ago

This is a remote position based in San Francisco, CA, USA metro area to attend in-person meetings

The Chief of Staff is a very talented individual who is an extra brain to help the Chief Executive Officer (CEO) for up to 18 months. Over time the work will get more interesting culminating in a senior leadership position at GitLab or another company. This is a unique opportunity to see every aspect of a fast-growing unicorn at the CEO level.

This role does not do any work our Executive Assistants are already doing, who for example, is responsible for scheduling and driving the Objective and Key Results (OKR) process. It also is unrelated to the work of our CEO Shadow training program who, for example, takes notes during all meetings with the CEO.


The responsibilities include both director work that will mostly be triggered by a direction from the CEO as well as leadership work that is self-directed. Over the course of a rotation, the mix will shift from majority directed work to majority leadership work.

Directed Work:
  • Create investor updates, group conversations, pitch decks, speeches, conference submissions, and presentations on behalf of the CEO.
  • Suggest changes to the handbook based on discussions during meetings or from the CEO and address any comments on them.
  • Make blog posts and articles out of recorded meetings and handbook content.
  • Ensure the materials for all upcoming meetings are relevant, complete, factual, and well structured.
  • Ensure action points coming out of meetings (i.e. executive, OKR, metrics, or incident meetings) are implemented.
  • Reinforce communication guidelines.
  • Help create mecefu-terms.
Leadership Work:

  • During OKR meetings updating process analyze and challenge suggestions.
  • Brief CEO visitors on GitLab before they visit.
  • Help contribute topics for e-group off sites.
  • Attending meetings and calls on behalf of the CEO.
  • Act as the communication arm for the CEO with team members, clients, investors, community members, and other stakeholders.
  • Act as a sounding board to the CEO for new ideas and initiatives.
  • Run special projects that are urgent and important.
  • Capacity to become a senior leader at GitLab.
  • Proven ability to quickly learn new things.
  • Concise written and verbal communication.
  • Based in San Francisco, CA, USA to attend in-person meetings.
  • Structured about how to prioritize work and time.
  • Able to make a clear business case for proposals.
  • Master's degree in Engineering or Business Administration or equivalent experience.
  • Experience with data analysis.
  • Proven success in project coordination and reporting.
  • Proven track record of effectively interacting with senior stakeholders on cross-functional projects.
  • 5+ years experience in either:
    • Operations role in a fast-growing startup,
    • Strategy consulting,
    • or Venture capital.
Preferred Requirements
  • Knows how to use git.
  • Experience leading a team.

Rotation is approximately 15 to 18 months with the following tentative schedule:
  • 2 months of onboarding,
  • 10 months of execution,
  • 1 - 4 months of recruiting your replacement and waiting for them to start,
  • 2 - 3 months of on-boarding your replacement and interviewing at GitLab for senior leadership positions.
Internal Consultants

The Chief of Staff could have two high potential but relatively inexperienced operators report to them; i.e. someone who left a strategy consultancy after a few years. These internal consultants are training for future functions in the company. Their responsibilities could include; analysis, middle management and fill in the experience gaps missing from the C of Staff.


What Is a Chief of Staff and When Do You Need One? by Madeleine Niebauer 2018-09-26

The Chief of Staff role in Silicon Valley by Julia DeWahl 2019-04-29


To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 reasons to work for GitLab:
  • Work with helpful, kind, motivated, and talented people.
  • Work remote so you have no commute and are free to travel and move.
  • Have flexible work hours so you are there for other people and free to plan the day how you like.
  • Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
  • Work on open source software so you can interact with a large community and can show your work.
  • Work on a product you use every day: we drink our own wine.
  • Work on a product used by lots of people that care about what you do.
  • As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
  • Focused on results, not on long hours, so that you can have a life and don't burn out.
  • Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.
To view the full job description view our handbook.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.