Posted 5 months ago
Client Services Specialist – International Team (PST)
Location: Anywhere, San Francisco CA, Austin Tx, Seattle WA, New York NY, Cambridge MA
SCHEDULE: Mon – Fri, (9:00 – 6:00pm PST)
We are seeking to add a bilingual Client Services Specialist to support our dynamic and rapidly expanding team. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. Some tasks would include, but not limited to: how to place an order, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients.
What you will do:
Who you are:
By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.