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Posted about 1 year ago

Cloud Operations Analyst- Office Based - Bratislava, Slovakia
  • 24x7x365 rotating shift pattern from our our Bratislava based BootStack operations centre.
What is Canonical?

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform”. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping individuals and businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

Job Summary:

The Cloud Operations Analyst role is ideal for junior software engineers with experience developing in Python, a passion for distributed systems and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. It is a role that requires rigour in both code and customer interactions.

As a Cloud Operations Analyst you will:
  • Understand and operate cloud and container technology from kernel to dashboard - OpenStack and Kubernetes
  • Automate operations for reuse across the worlds largest companies, taking into consideration the complexities of distributed systems
  • Operate production OpenStack clouds for Canonical and its clients
  • Operate production Kubernetes clusters for Canonical and its clients
  • Develop skills in troubleshooting, capacity planning, and performance analysis
  • Collaborate on documentation, playbooks, policies and procedures
  • Implement new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
  • Collaborate with globally distributed engineering, operations, and support peers
  • Ensure service level agreements are met
  • Responsibility for time-critical escalations to senior engineers
The successful Cloud Operations Analyst candidate will have:
  • Engineering degree, preferably in computer science or software engineering
  • Python software development experience
  • Knowledge of cloud computing concepts and technologies
  • Practical knowledge of Linux networking, routing, and firewalls
  • Hands-on experience administering Linux servers for personal use
  • Able to communicate clearly and effectively in English over Email, IRC, and in person
  • Self-driven, able to troubleshoot from kernel to web, and willing ask others when appropriate
  • Highly motivated, productive and organised
  • Familiar with Ubuntu or Debian
  • Experience working in a 24x7 operations centre environment
What Canonical Offers:
  • Learning and Development
  • Annual Compensation Review
  • Recognition Rewards
  • Healthcare (incl. Major Dental & World Wide Travel Cover)
  • Pension - up to 4%
  • Employee Assistance Program (EAP)
  • Holidays for Service - 26.5 days
  • Swap Days