Trice Imaging is looking for a talented Cloud Operations Specialist to help maintain and expand our application platform. You would join a small team and work alongside our development team as well. We are a distributed team (development & other operations team across the United States) with other employees across the world. Trice was originally founded in Stockholm, with some employees currently residing in Sweden & Germany. We operate 100% remotely but after joining the company, you will be able to physically meet some of the team for training.

This position requires European residency (preferably Germany or Sweden).

What you’ll be doing:

• Administer and monitor our application, running in AWS, which handles some huge medical data sets

• Improve our infrastructure deployment (moving things to Terraform, et al.) and drive our evolution across multiple regions

• Drive the installation and go-live of large customer accounts in Europe and Asia and provide support to sales and priority issues

• Help ensure we have accurate records to assist with security and/or support certifications

• Participate in security processes, including reviews and questionnaires from customers

Your Qualifications:

• 5+ years of professional cloud operations experience (AWS, Google Cloud, Azure, etc.)

• 5+ years professional experience in Linux system administration, devops, or a Site Reliability Engineer (SRE) role

• Proficiency in POSIX or Bash shell scripting, Ruby, or Python

• Experience with automation and configuration management using tools such as Puppet, Chef, or Ansible

• Familiarity with networking principles, and can troubleshoot problems (including on customer systems)

• Experience (even if only a little) working with a remote team and a quiet home office or work location

• Personality with a customer focus.. You will be speaking with customers, and they should be able to enjoy talking to you

• Language skills: English fluency, and good language skills in one or two other major European languages

It would nice if you have:

• Experience with web servers (Nginx), and PostgreSQL (on AWS RDS)

• Familiarity working in an environment with security or regulatory requirements (specifically ISO 27001, MEDDEV, or SOC 2)

• Experience with ISO 27001 or SOC 2 (AICPA Trust Services Principles) policies and willingness to help improve & implement them, would be fantastic