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Posted over 1 year ago

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

The Red Hat Professional Services team is looking for a Consultant to join us in Guangzhou, China. In this role, you will perform on-site delivery and implementation of Red Hat’s solutions and offerings. You'll focus on delivering quality work resulting in a positive customer experience, while building breadth and depth of technical expertise in one or more Red Hat’s technologies. As a Consultant, you will gain understanding of customer infrastructures and business issues and make recommendations appropriate to each customer environment. You'll need to have solid technical and communication skills, experience with enterprise-wide deployments, and a record of successful projects.

  • Routinely assess, design, and implement one or more Red Hat's core service offerings, including Red Hat Enterprise Linux (RHEL), Red Hat Satellite, Red Hat Ansible Tower, Red Hat Virtualization, etc.
  • Perform troubleshooting on Red Hat Enterprise (RHEL)-related problems and incidents
  • Design and implement IT infrastructure automation solutions based on Red Hat Ansible Automation and other open source tools and technologies
  • Provide written project documentation that can be distributed within Red Hat and the customer management team
  • Bring innovative ideas, enthusiasm, and energy to the project team while identifying new business opportunities
  • Constantly learn about new technologies and apply these concepts to customer needs

  • Familiarity with IT infrastructure architecture, process, tools, and technologies, including networking, storage, OS, monitoring and automation, databases, etc.
  • Deep knowledge of Red Hat’s offerings and solutions like Red Hat Enterprise Linux (RHEL) and Red Hat Ansible Automation, including their implementation, performance tuning, and troubleshooting
  • Exceptional analytical and problem-solving skills
  • Excellent communication and customer management skills
  • Solid communication skills in English are a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.