The Creative Director guides creative strategy and execution for projects across a spectrum of diverse clients. The Creative Director works directly with both our Accounts and Delivery teams to ensure key design opportunities are pitched and executed with the optimal creative approach. This role requires working hand-in-hand with client stakeholders to define project strategies, establish common language around design, develop design principles, generate thorough creative briefs, and direct production team members in executing cohesive, award-winning design.
This is a work-from-home position with an expectation of frequent travel to local client meetings (in Seattle). Other travel will include flying to remote client pitches or onsite kickoffs. This role reports directly to the Vice President of Experience Design.
Responsibilities
Take responsibility for the creative design vision from concept to completion
Translate client objectives and audience needs into clear creative strategies
Work closely with multidisciplinary project teams, especially User Experience Design, Front-End Engineering, Project Management, and Web Strategy to deliver projects on time and within budget
Produce comprehensive creative briefs to help guide design execution and obtain explicit approval from key stakeholders at key project stages
Ensure UX specifications, marketing/communication messaging, accessibility requirements, and brand standards meet or exceed expectations in design deliverables
Lead the design portion of client pitches and proposals for key opportunities
Facilitate effective remote and onsite design reviews, workshops, and presentations
Work with Client Delivery to identify and assign the right creative staff to projects
Coach and oversee Visual Designers and other creative production staff
Support and direct design subcontractors, as necessary
Active role in leading design vision within sales opportunities
Meet with clients and prospects in person to gather requirements and/or run design workshops
Requirements
Deep experience in digital design (understanding of design systems, responsive, front-end technologies, accessibility standards, etc.)
3 years of Creative Direction experience
3-5 years of agency experience
Experience working remotely
Experience with content management systems and marketing platforms
Strong content strategy, copywriting, and editing skills
Strong ability to present conceptual decks and design ideas to executive/senior leaders
Strong ability to quickly generate key design ideas/decks to win over clients
Excellent internal and external communication skills
Excellent problem-solving skills, both with clients and technology/design
Experience working within a corporate environment (e.g. addressing feedback from complex stakeholder groups, capturing and working with detailed design requirements, etc.)