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Posted almost 2 years ago

Credit and Collections Specialist United States of America – Home Based Full time 297326 Job Title Credit and Collections Specialist Job Description Credit and Collections Specialist In this role, you have the opportunity to Coordinate and follow through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts You are responsible for Execution of system established collection plan Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties (limited to some collectors) Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment Perform customer account reconciliation including support to Infosys cash application team for clearing customer payments and credit items Preparing proposals ( which team leader or manager approves) for agency placement and write off to bad debt Responsible for compliance of ICS checks (CG 50) Support and develop accounts receivable lean process improvements, and Master data quality To succeed in this role, you should have the following skills and experience 3+ yrs experience in Credit / Collections MS office – Word, Excel, Outlook Accounts Reconciliation experience What we offer you: A career with a world-class brand committed to improving people’s lives through innovation Global multi-functional opportunities to advance your career Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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