Posted 6 months ago
Are you the type of person that loves to help and usually puts everyone else before yourself?
Well, maybe you should start seeing a therapist about it.
But if on top of that you also have an eye for finding and quickly solving problems, then you should first consider applying for this job position.
Who or what you must be:
Someone with great interpersonal skills
A problem solver that doesn’t need to be taken by the hand
Somebody that’s obsessed with customer satisfaction
Fluent in Portuguese and/or Spanish (Dutch is a plus)
Business level in English
Able to work in a self-directed, fast-paced entrepreneurial environment
Someone with great deals of responsibility and accountability with a thirst for ownership.
What you will do:
Be the totem of deliveries related matters for our customers
Recognise, solve and fix support issues directly with customers
Make the bridge between customers and carriers
Always be alert to new ways or processes that will make our customer support better
Help the sales team to process and manage leads
Set up new accounts on our platform and guide new customers through the onboarding process.
What will you get in return:
Rewarding compensation package
Super international environment with great people around
Possibility to grow with us
Flexibility to work remotely
Friday beers at the Lisbon office? We can neither confirm nor deny it.
If you like what you see and think you have what it takes, just go ahead and apply!