Posted over 5 years ago

This role is for you if…You would describe yourself as patient, empathetic and having a good sense of humourYou’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day longSuperb written and verbal skills (with a professional yet fun demeanor)You consider yourself tech savvy and efficient with SaaS applicationsHappy to work daylight hours within an Australian timezoneYou have experience in using Shopify and BigCommerceYour responsibilities will include: Responding to custom support requestsOn-boarding and setting up new merchantsManning our live chat and telephone support systemsMaintaining the apps documentation Tracking feature requests and support trendsWhy work here?We’re a young, ambitious company who only answers to our customersOpportunity to have a big impact on our growth and your careerNo red tape or pointless meetingsCompetitive base salaryWho is Zapiet?We are the creators of a number of hugely popular ecommerce apps in particular Store Pickup + Delivery for ShopifyWe are a self funded, profitable company started back in 2015We are a remote company with a mostly UK-based team