Posted 11 months ago
Customer Support Representative
Why we do what we do:
Logikcull’s mission is to democratize discovery. The costs and risks associated with complex data projects like e-discovery, responding to FOIA requests, and conducting internal investigations are skyrocketing as the amount of data increases. Logikcull is transforming these tasks so they can be completed in minutes, by anyone, anywhere. As a result, our customers–modern legal teams from solo attorneys to massive law firms, Fortune 500 companies, and leading non-profit organizations — can find and use important information quickly so they can focus on their important work, like pursuing a better democracy or saving the Earth.
Who we are:
Logikcull.com is instant discovery for modern legal teams. Its secure, cloud-based solution helps law firms and organisations of all sizes solve the expensive, complex, and risky challenges associated with eDiscovery, internal investigations, and open records response. With Logikcull, you can start a discovery project in five seconds, from anywhere at any time on any device.
What we need:
Logikcull is looking for an enthusiastic, empathetic and positive individual to drive customer satisfaction and adoption at the cutting edge of legal technology! Technical Support Advisors are the first point of contact for Logikcull’s customers, and responsible for driving results through passionate customer care. Ideal candidates are excited about using the latest in technology to solve problems, relentlessly curious, and unafraid to be constantly asking “why?”.
We are looking for someone willing and able to spend their first few weeks in San Francisco, California to complete onboarding. This time at Logikcull’s headquarters will help with your understanding of our product, as well as our fabulous team!
What you’ll be doing:
What we need from you: