Customer Support Specialists
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Posted almost 4 years ago
Job description, tasks:
· Communicate with customers via phone, e-mail and social channels;
· Communicate with influencers regarding product promotion;
· Coordinate orders and order delivery to customers;
· Administrate of social accounts (Facebook and Instagram);
· Gather customer feedback and update an internal system with the information about clients;
· Brainstorm with team members to develop new ideas for the project improvement.
Main requirements:
- Excellent knowledge of Dutch (both spoken and written);
Additional requirements:
· Ability to multi-task and take responsibility in challenging situations;
· Knowledge of social networks;
· Interest in beauty products;
· Enjoy communicating with people;
· Ability to work effectively in a team.
We offer the new colleague / colleague:
· informal work atmosphere and friendly colleagues;
· competitive salary and many opportunities for development in a company;
· opportunity to learn and guaranteed training budget;
· an opportunity to work at home.