Posted almost 2 years ago

ABOUT USAt Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals.  We are hiring engineers to join our DevOps team to help take our platform to the next level by adding new features, providing better performance, and even higher reliability.  We are a ~30 person remote team(with ~13 engineers) that is profitable and building a product our customers love.Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous processing tasks. Our data stores include MongoDB, Elasticsearch, PostgreSQL, MySQL, and Redis. Our infrastructure runs on AWS using a combination of managed services like RDS and ElastiCache as well as EC2 instances managed by Puppet.  These EC2 instances run everything from our databases to our Kubernetes clusters.ABOUT YOUWe're looking for a full-time DevOps Engineering Manager / Team Lead to join our core team who has significant experience in building, managing, and monitoring infrastructure and backend services at scale. In this Team Lead role, you will be doing *both* hands-on technical work yourself *and* managing/leading a small remote team (2-3 people) of exceptional Senior SRE/DevOps Engineers.Come help us with projects like...Building out our Kubernetes infrastructure to include additional services, increased redundancy/scalability, and harnessing new k8s featuresScale our Elasticsearch and MongoDB clusters to support our data growthTune our MySQL and PostgreSQL databasesImprove our public Close.io API performance and resiliencyTighten security across our infrastructureImplement autoscaling techniques that balance performance, workload demands and costsImprove our CI/CD process making builds/deployments faster and saferFurther develop our Prometheus/Grafana monitoring infrastructureEnhance our Elasticsearch/Logstash/Kibana (ELK) logging stackAnd leadership responsibilities like…Being responsible for the happiness, well-fare, and productivity of the DevOps team; do regular 1:1s.Leading the strategy, roadmap, and goals for the DevOps teamCoordinating with other engineers on current and upcoming infrastructure needs for Product and overall business goalsHaving the primary responsibility for the stability, performance, and security of our infrastructureHiring/growing the team as needed, while keeping a high quality barYou should...Have 2+ years managing & leading an engineering team, including experience recruiting/hiring great engineersHave a servant leadership attitude with the ability to foster a collaborative & positive energy work environment, especially when PagerDuty is callingHave real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressureHave significant experience with *nix, Python, bash, and Puppet or similar backend systems and frameworksExperience working with large databases running on MySQL, PostgreSQL, and/or MongoHave experience configuring monitoring, logging, and other tools to provide visibility and actionable alertsEnjoy automating processes using Python, bash, Puppet, or other scripting languagesHave experience with Docker containers and microservicesUnderstand the full web stack, networking, and low level Unix computingAlways be thinking of ways to improve reliability, performance, and scalability of the infrastructureWhy work with us?Latest team retreat in Lisbon ✈️Our story and fantastic team 🚀Stellar reviews on Glassdoor 🌈Get To Know Us ❣️(more details about our PTO, benefits, mission, values, etc.)Work remotely and create your own schedule (we believe in trust and autonomy)2x week-long team retreats annuallyAbove market salaryExcellent medical & dental coverage, including 99% paid premiums and HSA (**US residents)Matching 401k (**US residents)Interested in Close.io but don't think this role is the best fit for you? View our other positions.