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Posted 8 months ago

ALICE is a growing startup serving 2k+ hotels all over the world with a global team of 140 staff spread across 16 countries. Our mission is to help businesses deliver exceptional hospitality with a focus on hotels. We do this by partnering with the world's best hoteliers to build a product that lets them do their best work. We take on the challenge of running the day to day tasks of every department in a hotel through a unified platform.

We are looking for a Director of DevOps to lead a group of high-performing and globally distributed DevOps engineers. The Director of DevOps will manage and continue to grow a globally-distributed team while contributing to strategic planning to define direction for ALICE Infrastructure and DevOps. You will work with a highly motivated, diverse, and thoughtful group as we rapidly scale to disrupt an industry.

The Director of DevOps will:

  • Lead a global team of DevOps engineers focused on efficient operation of daily activities, developer productivity and continuous improvement. Monitoring, automation and tools development

  • Establish and maintain DevOps strategies for execution and growth of the operation

  • Work closely with the engineering and product leadership to architect solid technical design and approach to operations

  • Define and manage company’s cloud posture with efficient utilization of cloud services, optimizing AWS cost/usage

  • Define and manage service standards, SLA’s for uptime & monitoring, etc

  • Implement processes for efficient server management including security related tasks, ensuring alignment with security requirements like patching and encryption

  • Develop and maintain a Business Continuity Plan and a Disaster Recovery Plan, and ensuring successful annual testing of each.

  • Develop and recommend standards, guidelines, and best practices for DevOps

Our stack is:

  • Backend: Java / Groovy and Grails  

  • Web Server: Tomcat  

  • Database: Aurora MySQL (AWS RDS)  

  • ElasticSearch

  • Redis


  • 6+ years DevOps management experience at scale

  • Hands-on experience building complex, scalable, and high-performance system software architectures with AWS

  • Experience with designing the appropriate monitoring and alerting for production infrastructures

  • Strong experience with agile software development techniques and highly automated test environments

  • Experience managing mission-critical production systems with strict SLAs around service availability

  • Strong leadership skills with widely distributed teams (geography and time), inspiring and coaching people to help them do the best work of their career; helping people identify opportunities for their own growth, and define plans for achieving measurable goals

  • Organization and context-switching: this role will focus on a number of initiatives, simultaneously.

  • Bachelor’s degree in Computer Science, Engineering or related field