Director of Expense Administration

Due to growth, we are looking for an exceptional person to add to our staff. This person can office at our headquarters in San Mateo, CA or work remotely from a home office within the USA.

This position will be available to clients, transferees and coworkers with flexible office hours. This requires working beyond a standard work week throughout the year with more hours during peak busy seasons, which may or may not fall during Summer, depending on clients’ program needs.

We are seeking a talented individual equally capable of conversing with clients who are experts in relocation accounting and payroll processes as well as those with basic questions because they are relocating an employee for the first time. You will be responsible for a wide variety of tasks and accuracy is paramount. You need to be self-motivated, highly organized and have a keen sense of priorities and time-management.

Below is a sample list of tasks a Director of Expense Administration may perform:

• Assist the business development team during sales cycles with information regarding gross-up policies, expense taxability per IRS rules and regulations, and other information as needed.
• Set up the MoveTrack technology system by Ineo to meet client requirements pertaining to gross-up methodology, GL codes, ad-hoc expense and payroll reporting.
• Audit of relocation related expenses for the following: inclusion in relocation policy or approval by exception, accuracy, taxability, and relevancy to relocation. This function includes data entry into the MoveTrack technology system, and communicating with clients and Relocation Consultants regarding issues, corrections, or concerns related to expenses via phone and email.
• Preparation of accurate payroll reporting for clients which may or may not include gross-up calculations. These reports happen per a schedule determined by the client and may also include quarterly and year-end reconciliation reports along with Relocation Tax Report preparation and distribution.
• Additional expense reporting based on the clients’ requests during the year. This function can include pre-determined scheduled reporting, one-time ad-hoc report requests, and quarterly, semi-annual, or annual client review meetings preparation and attendance.
• Assist in the preparation of client invoices.
• Assisting clients and other MoveCenter staff in understanding or explaining gross-up policies, expense taxability per IRS rules and regulations, management report requests, and other duties or requests deemed appropriate by management.
• Other duties as required.

Preferred Skills:

• Familiar with MS Office
• Home office / remote working experience (if not located in San Mateo, CA).
• Bachelor’s degree; however, related experience in relocation will be considered in lieu of formal education.

Required Skills:

• Proficient with MoveTrack by Ineo.
• Outstanding communication, interpersonal, listening and customer-service skills.
• Strong organizational, time management, and analytical skills.
• Ability to work independently and
• Professional demeanor in all areas (e-mail, phone, in person).
• Talent for communicating taxability laws and gross-up methodologies in layman’s terms.

Required Experience:

• 5+ years relocation industry accounting experience.
• Experience using MoveTrack by Ineo strongly preferred.
• Excellent organizational skills and attention to detail.
• Ability to analyze data and follow established procedures.
• Effective communication and interpersonal skills.
• Reliable and disciplined to meet deadlines while working independently.
• Dedicated to providing superior Customer Service to both external and internal clients.