Our Agreement with Employees

DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The Team

Our Product Experience team focuses on our customers and their business needs. We contribute from the concept all the way to the building of world-class product experiences by partnering with Product Managers, Program Managers, Software Engineers and other cross-functional teams. Together, we are a team of craftspeople who aim to make the complex look easy. We employ insights, pixels, and words to solve big problems and make delightful experiences.

This Position

We’re looking for a Director of Product Design to lead the overarching design vision for three key areas: next-gen incubation products, platform-wide experiences and tools, and support experiences for customers and developers. You’ll be a manager and a mentor to a team of designers and work across the business to craft exceptional experiences. You'll champion forward-thinking, practical, needle-moving designs for all platforms, while also getting your hands dirty, leading workshops, and pushing pixels to inspire your team.

This position reports to the VP, Product Experience.

Responsibilities

• Partner with product management, engineering, user research, technical writers, and key customers (and sales and support orgs) to define a metrics-informed design vision for your products.
• Partner with user research on cross functional workshops and design sprints that achieve breakthrough ideas.
• Advocate for delightful, end-to-end solutions that meet company milestones
• Shape, champion and evolve the design process with your teams
• Mentor and shape the culture for a semi-distributed team of US based designers
• Contribute to the larger design team culture

Basic Qualifications

• Minimum of 15 years of designing consumer, enterprise and/or mobile user experiences
• Minimum of 8 years of experience managing and mentoring individual contributor designers
• Bachelor’s degree or above in a design-related field (or comparable work experience).
• An online portfolio or work samples showcasing your extensive experience leading teams to design large scale B2C and B2B products (add website to system and/or upload work samples when applying)

Preferred Qualifications

• Experience with lean UX, rapid customer innovation and iterative design
• Experience facilitating design thinking workshops with cross functional teams to frame complex problem areas and generate game-changing innovation opportunities
• Experience leveraging data and analytics to drive design decisions for B2B and/or B2C products
• Experience collaborating with teams across different geographic locations to build and deploy solutions

About Us

DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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