Posted 10 months ago
Founded in 1999, Salesforce.com is the enterprise cloud computing leader. Our social and mobile cloud technologies — including our flagship sales and CRM applications — help companies connect with customers, partners, and employees in entirely new ways. With more than 150,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. If you are passionate about innovation, come help revolutionise how companies collaborate and communicate with customers.Position Description
The Revenue Operations Director will work cross-functionally with business owners to manage operational issues, understand and execute policies, implement processes, frame recommendations to improve and scale the support provided by the revenue operations team. You will be responsible for developing short and long-term strategies for managing resources within salesforce Order to Cash / Quote to Compensation. This encompasses organic growth as well as resources secured during mergers and acquisitions.
This role is charged with managing day-to-day operation activities that drive revenues and costs while meeting SLA's to internal customers. You will act as the leader of a shared service center for other regional and global operation teams, which work closely with the sales team to understand issues and challenges, and determine best strategy for operationalizing.
You must have a proven track record of solving complex problems, resolving conflict, and implementing innovative solutions. Ideal candidates have specific experience with project lifecycle management. This role must act independently and own the implementation and impacts of assigned projects, and demonstrate the ability to be successful in a team-oriented environment.
Run the business
Be the catalyst for change
Lead the team
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.