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Posted 29 days ago

We are looking to bring on three Customer Service Specialists to join our EF Capital Department starting May 17, 2021. This is a Philippines-based full time position. Compensation for this role is PHP 31,545.00 per month (equivalent to USD $650 per month).\n\nIf you have excellent interpersonal skills, enjoy communicating with people in writing, and are interested in expanding your horizons in a unique industry, we’d like to meet you!\n\nWhat are the Essential Functions?\nProvide fantastic customer service to our prospects and investors through our Zendesk ticketing system.\nAnswer emails about how EF Capital works. This may include discussions about the program terms, signing up on our platform, signing documents, and sending payments.\nHelp investors that are stuck at any point in the process with the next steps. \nWork with Investment Advisors to schedule sales calls.\nCollect data to help improve our overall customer service processes.\nMaintain the accuracy of data across our CRM and operational spreadsheets.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Skype or Zoom. \nOther duties as assigned including data entry.\n\nThis is a full-time remote position for candidates living in or near Davao, Philippines. Night shift and occasional weekends may be required as job duties demand. If night shift work is required it will be rotational. You will be required to work at least 5 days per week on your set shift times. \n\nStrong English skills are a must.\nQuick-learner, dependable, with strong attention to detail.\nAbility to multitask and meet deadlines.\nCan work on a flexible schedule.\nYou must be highly motivated, goal-driven and coachable.\nExperience working in a customer service role.\nWorking computer with fast internet and a quiet place to work from. \n\n#Salary or Compensation\n$10,000 — $120,000/year\n\n\n#Location\nPhilippines Based


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