Posted about 1 year ago
The Employee Success (ES) Strategy & Operations Associate Analyst will play a supporting role in helping Salesforce strategically plan for and grow its most important assets—our world-class workforce and our unique Ohana culture. Salesforce's dramatic growth would simply not be possible without the collective energy of our people. Our continued growth requires that we plan for workforce expansion strategically, ensuring that we have access to top talent in the locations that matter most for our customers, our partners, and our employees themselves, and that we grow in ways that sustain and enhance our Ohana culture.
The ES Strategy & Operations Associate Analyst will report into the VP, Global Workforce Planning & Ops and assist in adapting, updating, and enhancing the existing company global workforce plan (WFP), building on work done to date but innovating and updating for FY20+. Plan scope is global and looks out to FY24+ for all roles, with special focus on key technology talent, customer proximity, and overall financial performance.
Beyond WFP strategy and development, this candidate will assist in operationalizing, tracking performance against the plan, including operationalizing within our IT systems, working closely with HRIS, Business Technology, recruiting and business operations teams. The candidate will be detail-oriented and hands-on, helping to build out, at a detailed level, all aspects of the plan, associated models, inputs and assumptions.
The successful candidate will also support other related, mission-critical projects as needed working in support of the EVP of Global People Strategy and Operations.
Develop quantitative employee growth models and related compensation and real estate expense calculations
Engage directly with stakeholders across the business to assess growth needs and assemble direct inputs for modeling efforts
Direct the operationalization of the plan, including tracking and reporting in Workday and Salesforce Analytics, and ensuring tie-in with compensation modeling and planning
Determine best metrics to quantitatively assess overall progress and impact, as well as early warning guidance/triggers
Assess implications of the plan on Salesforce's Ohana culture, both positive and negative, and work with senior leadership to address as/where needed.
Assist in drafting monthly updates to company senior executives
Ensure always-on reporting via Salesforce Analytics
Assess new technology options to scale and automate capacity planning
Provide strategic input and can-do orientation on other, mission-critical projects
~1 year work experience
Background in management consulting or finance strongly preferred
Highly analytical and intellectually curious about data analysis, trends, and insight generation
Highly collaborative workstyle
Excellent PowerPoint skills with a deep understanding of graphs and visuals
Excellent with Excel to conduct analysis; strong analytical and problem-solving skills
Excellent oral and written communication skills; ability to communicate effectively with different levels of management, as well as the business and technical communities
Extremely adept at integrating disparate information and understanding data trends
Must be able to proactively communicate status and identify risks
Must be comfortable with ambiguity - both in terms of data unavailability and changing requirements and priorities
Must be results oriented and able to move forward without complete information and with minimal supervision
Experience with HCM (ex. Workday, SAP, etc.), and data visualization tools (ex. Tableau) a plus
Experience with SQL, R, Einstein Analytics or Python a plus
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