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Posted 4 months ago

 
Remote, US West

About the role

Executive Business Administrators at GitLab accomplish an array of tasks by toggling seamlessly between various systems including G-Suite, Slack, Expensify, Zoom, and GitLab, while staying focused on prioritization and escalating urgent issues. We’re searching for a self-driven, collaborative, and agile team member who is experienced in managing multiple priorities, juggling various responsibilities, and anticipating executive needs. The ideal candidate will be exceptionally organized, enjoys organizing for others, has a deep love of logistics, and thrives in a dynamic start-up environment.

Executive Business Administrator

Responsibilities

  • Support GitLab’s Sales Leadership Team across various time zones including but not limited to: VP of Field Ops, VP of WW ENT Sales, VP of Customer Success, VP of Commercial Sales, VP of Alliances, VP of Global Channels
  • Manage complex calendar including vetting, prioritizing and providing recommendations
  • Total travel coordination including air and ground transportation, hotel reservations, security, visas and other travel documentation
  • File expense reports and track reimbursement status
  • Manage projects, internal and external meetings and departmental events (e.g. team off-sites) from budget planning and contracting through logistical coordination. Including partnering with Sr. EBA’s and Corporate Events team on large scale sales events.
  • Liaise effectively with EBA counterparts and build strong working relationships with a wide range of company stakeholders at all levels
  • Partner with PeopleOps, IT and Security to resolve any logistical issues
  • Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires
  • Maintains and tracks manager and teams project list and goals
  • Attend team staff meetings, track agenda and assist VP’s to keep team on course
  • Provide coverage for other E-Group EBA's
  • Work flexible hours to support international business meetings. Some travel will be required 
  • Serve as a helpful knowledge base for team members within the department(s), especially for processes and procedures, and provide assistance in a hands-on, proactive manner
  • Continually improve processes and procedures to reduce work time and cost without compromising work quality 
  • Provide general project support as needed including ad-hoc reporting

Requirements

  • Minimum of 2 years of executive administration supporting more than one executive
  • Successful history of managing the calendars, expenses, and travel of multiple executives
  • Experience predicting, prioritizing, and assisting an executive’s workload
  • Extensive technical skills in Google Suite, Zoom, Slack, and Expensify
  • Event coordination and creative event planning experience
  • Must be proactive and able to deal with ambiguity, prioritize own work and resources, and juggle multiple tasks in a manner transparent to the team, and work independently to achieve results with a high degree of accuracy
  • Exceptional communication and interpersonal skills and ability to interact autonomously with internal and external partners
  • Maintain the confidentiality of highly sensitive material with tact and professionalism
  • Demonstrated ability to adopt technical tools quickly (i.e. terminal, text editor)
  • Possess an ability to multitask and prioritize in a dynamic environment
  • Superior attention to detail
  • Excellent written and verbal English communication skills
  • Able to work collaboratively with EBA's at various levels across the organization
  • An orientation towards team success
  • Experience in a start-up environment preferred
  • Experience working remotely preferred
  • A sincere willingness to help out
  • A passion for GitLab and for contributing to an exceptional work culture 
  • Successful completion of a background check.

Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.