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Posted over 2 years ago

We are looking to hire an experienced Head of Product. We are a fast growing company and are looking for some who will help shape our company as we continue to expand. In this role you will be responsible for two areas - managing our products, and constant improvement of our practice.

 

About you

You are, or you may be:

  • a Head/Director of Design, Product Director or Technical Director who is looking for a new opportunity
  • 3+ years of experience working in a Senior Project or Director level role
  • experienced in delivering consultancy services, or experienced in similar areas such as agency/research
  • experienced in some of the areas we work in- pharmaceutical, transport and infrastructure, agriculture or manufacturing.

In terms of mindset and personality, you are:

  • digitally-native, comfortable with operating in a 100% online and remote working environment, with digital tools
  • commercially aware , experienced in sales, margin, costing and commercial process within professional services
  • experience-driven, with a keen sense for what keeps customers engaged in digital and non-digital services and relationships
  • curious, hungry for knowledge and genuinely interested in opportunities within uncharted industry areas
  • a natural leader, confident in your leadership skills and ability to provide a team with spirit and and guidance, to create and maintain a positive working environment
  • organised, with a structured approach to thinking, planning work and presenting information
  • collaborative, seeking to build consensus and achieve good outcomes for all parties
  • entrepreneurial, comfortable with risk-taking and growth mindset
  • market-aware and ideally conscious of the digital disruption which is happening in all aspects of business, life and society
  • empathetic, able to understand and respond to the needs of humans you deal with

Requirements

As a rapidly-growing business, we are expanding our team. Our approach is to work in small, close-knit teams to deliver strategy and insight projects at speed. As this role straddles two areas you will manage our products as well as examine and strengthen our practice. Key duties will include:

-Product and Service Development

  • overseeing the development and management of the product and / services roadmap and product strategy
  • maintaining an in-depth marketing and functional description of our products, both digital and non digital
  • managing the evolution of our digital and non-digital products, proactively gathering feedback from clients and Upstart team
  • managing product backlog, working with internal and external resources to deliver digital services
  • understanding client needs, providing direction to Upstart products that will translate into meaningful value for the client
  • managing expectations of the client, enabling them to have an understanding how the product will fulfil their needs, and including solidifying relationships with clients
  • maintaining streamlining direction of marketing material to work seamlessly alongside product strategy and delivery
  • understanding of agile methodologies

-Practice Development

  • ensuring our team is aligned and equipped with the necessary skills to deliver high quality at speed
  • setting up teams to succeed when delivering
  • utilising your expertise in service design to improve and innovate product assembly, delivery, tools and techniques
  • leading and championing Upstart’s disruptive approach to consultancy, using design thinking in the delivery of bespoke consultancy services
  • increasing automation within processes, working directly with our Head of Information and Automation to create repeatable, scalable processes for service delivery.
 
What’s the Deal ?

We’re looking for an initial 6 month term as a freelancer (working on a services contract) from July 2021. Though we are a flexible, fully remote working company, the applicant will need to be based in the UK and be able to commit to deliverables within strict deadlines.

 

When will you hire?

We’ll review responses over July with a view to hire from July onwards.

 

Where Is This Going?

We’re expanding. If all goes well at the end of the contract, as we continue to grow we will look to extend the contract on mutually agreed terms.

 

About Us

Upstart helps business leaders deal with digital disruption. We enable them to make smarter, faster decisions. To do this we provide tailored, actionable insight.

We are replacing outdated ways of delivering insight and strategy consulting. Since the COVID-19 pandemic we have moved back to a 100% digital way of working, creating insights wherever we are, and delivering to clients anywhere.

Take a look at www.weareupstart.com for our approach and www.weareupstart.com/services/ for the services which we provide to clients along their journey.

We work across a variety of industries and client types. We have a speciality in life sciences and pharmaceuticals and are now working in transport and infrastructure, agriculture and manufacturing.

Speed, truth and clarity are central to our business, and your work in this role will be the foundation of our offering. Our working approach is informal and collaborative, and we make maximum use of digital tools.

Benefits

-Work from home

-Chance to be part of and shape a fast growing company

Upstart

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