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Posted about 1 year ago

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Help us improve our business and create solutions that serve both Red Hat and our partners. The Red Hat Independent Software Vendor (ISV) team is looking for an Inside Sales Account Representative to join us in Farnborough, U.K. In this role, you will partner with field sales professionals to create sales opportunities in new and existing partner accounts within an assigned territory. You'll identify, nurture, and close opportunities with these partners, managing forecasts on a weekly and quarterly basis, and tracking customer data. As an Inside Sales Account Representative, you will also work with current partners to identify renewals and upsell and cross-sell opportunities to optimize business growth and customer satisfaction. This is a unique opportunity to join the world's largest open source company, collaborating closely with the Europe, the Middle East, and Africa (EMEA)-wide team focusing on internal and external partners.

  • Develop account plans to guide new incremental opportunities and pipelines within an assigned territory
  • Guide new business opportunities while growing the installed base accounts with existing offerings
  • Generate and schedule appointments and other activities as requested by your business development manager
  • Qualify inbound leads effectively and manage them to closing
  • Manage and document the details of the sales cycle in (SFDC)
  • Update and manage pipelines within your territory and prepare forecasts
  • Develop reference accounts within the designated region
  • Effectively articulate the benefits of the ISV program to internal and external customers and partners
  • Support your business development manager by providing quotes, pricing, and responses to sales queries, accounts overviews, and royalty reports
  • Work internally with the relevant back office support teams to facilitate deals

  • Fluent written and verbal language skills in English
  • 2+ years of experience and proven record of customer success
  • Ability and willingness to learn new things quickly; clear career aspirations
  • Demonstrated success in a similar technology or software sales position with a primary focus on selling to partners or ISVs; proven record of achieving sales targets
  • Detailed understanding of the complete sales cycle from prospecting to closing
  • High-quality customer service skills
  • Good communication, organizational, and time management skills
  • Proven ability to work as part of a team
  • Ability to build long-term relationships with partners
  • Experience with the open source software market is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.