Posted over 1 year ago
Job CategoryProducts and Technology
The SPARC team is responsible for all non-operational aspects of the Treasury and Finance Operations (TFO) group, including systems administration, data analytics, process and project management, systems and policies for AP, AR, Expense, Payroll, Travel, and Treasury. The Lead/Manager Business Systems Analyst will have diverse responsibilities primarily focused on technology and system implementations delivering automation and improving our operational infrastructure, but also supporting key business and operational initiatives, KPI/metric analysis, and operational/executive reporting, among other critical activities. The role will report to the Sr. Manager of TFO Technology. Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.
+ Maintain, document and manage project funnel and prioritization process for operational/system improvements and strategic initiatives
+ Drive systems-related TFO project execution in direct partnership with Business Technology (BT); measure and document business results achieved through solution implementation
+ Advise the business on best practices and available tools to manage business processes and other strategic initiatives
+ Partner in the development and implementation of the TFO technology roadmap, including further integration into our salesforce.com platform
+ Drive partnership between BT (internal and external providers) and functional business owners across Global Business Operations (GBO)
+ Identify areas of improvement to increase accuracy, completeness and/or consistency and implement solutions in process, policy, and overall operations of the TFO finance function.
+ Prepare presentations for the team and senior management highlighting performance in an easy-to-understand, executive-ready manner.
+ Support TFO operational excellence and executive reporting, including oversight of all data sources, content, methodologies, and calculations
+ Bachelors' degree in business or computer science discipline
+ 7+ years of professional Business Analyst experience, or focus in system implementation and transformation
+ Experience with salesforce.com platform, especially in Service Cloud, Community Cloud, Analytics, and Marketing Cloud
+ Understanding of systems analysis, including root cause analysis and other process modeling and systems design methodologies
+ Understanding of Procure to Pay, Quote to Cash, and Payroll finance operations
+ Proficient in SQL tools, Smartsheets, LucidCharts, and ProMapp
+ Effective influence and negotiation skills
+ Project management and excellent written and verbal communication skills
+ Ability to multi-task and perform effectively in a fast-paced environment
+ Able to think independently and consider cross-functional and downstream impacts
+ Management Consulting experience preferred
+ Advanced Knowledge of Business Systems - salesforce.com, Oracle R12, Workday, Concur and emerging platforms such as blockchain, payment automation, etc. a huge plus
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
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