Remote Customer Support Jobs

Find a customer support job you can do from home. We’ve got the most comprehensive list of open remote copywriting positions.

Sign up to get notified when new remote copywriting jobs become available.

Unsubscribe at anytime. Privacy policy

Posted about 3 years ago

Manage a team of learning design coaches, helping educators make learning experiences more engaging.

Join our Learning Design Team as our next Learning Design Team Lead and help build learning experiences that educators and students love. You will join our fast growing team to manage Learning design coaches and our design services. Our team’s core focus is helping educators use Aula and design unbelievable learning experiences.

Aula is the Learning Experience Platform (LXP) for higher education.

We are building a community-first product that brings together students and educators in a digital environment to interact and collaborate.

As an organisation we are remote first, asynchronous by default. This role however is predominantly working with UK clients so we would like you to be in a GMT +/-3 time zone.

This role is a 6 month FTC paid £190 - £230 day rate..

You will

Ensure all modules allocated to your squad are delivered on time and in full Monitor Learning design coach outcomes and ensure it meets the minimum quality bar Work with the Learning Operations team to develop robust and efficient processes & metrics to ensure efficient and effective delivery

About the team

Our Learning Designer team builds learning experiences that educators and students love.

Our virtues are what makes Aula as an organisation unique.

Our commitment to diversity and inclusion should not be mistaken with building an organisation where 8 billion people would thrive. We lean into what makes Aula unique: we’re building an inclusive, high performing, organisation where high performing people are silly ambitious about improving education - at scale. We judge our virtues by what we do, not what we say.

Our virtues are

🚀 Silly Ambitious

🔍 Uncomfortably Focused

🗣 Transparent by Default

What you need to do the Job

The most important thing about you is that you are curious and care deeply about managing a team that delivers a great service. You are transparent, considerate and ready to work hard to further our mission. You will be very comfortable in using metrics and dashboards.

We’re looking for a People Leader with Learning Design exposure.

Must haves

  • Data-driven Line-management Experience (monitor output and performance of a team)
  • People Leader (cares about people)
  • Process Builder (Can build scalable effective process)
  • Coach ( Can motivate people and train people)
  • Communicator ( internal stakeholders and external )

Nice to haves

  • Learning design understanding
  • Understanding of Higher Education
  • Customer management

You approach everything you do proactively and methodically and are always looking for ways to improve and innovate. You understand that this is a small team in a startup that is scaling and are excited to contribute to the Aula story.

A fair chance

Every role in the Aula team is open to applications from all sections of society. We believe in the superpowers and potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, well, you.

More than just encouraging your application, we’re committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. It’s this philosophy that drives us towards our mission, and we open our doors to those who share these motivations.

Salary and compensation

$70,000 — $80,000/year

Location

GMT Restricted -+ 3 Hours