Posted almost 3 years ago

Location: Remote, mainly UK based, as travel to our London hub will be required once a month.

Team: Content Team, Marketing

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. Chatting on WhatsApp, hailing an Uber, asking Alexa what the weather will be like tomorrow, working in the same Google Doc as your colleague: all of these things rely on complex, behind-the-scenes realtime infrastructure. That’s what Ably provides for companies like HubSpot, Toyota Racing Development, OfferUp, and Hopin.

We now live in a remote-first world where realtime digital interactions underpin our daily lives. In the near future, Autonomous Vehicles, IoT devices (e.g. connected fridges or environment sensors), and AI-powered experiences will be the norm. But new infrastructure is required to power it all.

The opportunity in front of us is immense. Our mission is to become the definitive realtime infrastructure of the internet while powering and accelerating adoption of realtime user experiences. We’re on track. Everyday we deliver billions of realtime messages to more than 200 million people in 80 different countries across web, mobile, and IoT platforms. But we can’t rest yet. In five years we want to reach one billion people everyday.

To see what life’s like at Ably, check out our careers page at https://ably.com/careers and read the story of how Ably's core values came to be.

We are looking for an experienced Technical Content Writer to join our marketing team and make an immediate impact across the business as we continue our rapid growth. You have a strong content marketing background, or you could be a technical documentation writer who wishes to transition to content marketing, or a developer who enjoys writing. This role will give the right candidate the opportunity to dive deep into all aspects of technical content marketing at an exciting B2B Enterprise SaaS company.

You’ll be a key player in making content a growth engine by producing various types of assets (e.g., blog posts, whitepapers, landing pages, to name just a few) that drive traffic, generate leads, and convert readers to paying customers. You’ll produce top-quality content for highly technical audiences (developers, system architects, technical product owners, CTOs) that will raise eyebrows and make Ably stand out. You might also coordinate and collaborate with external freelancers or agencies to produce content and be involved in content promotion activities.

This role will have company-wide visibility and impact as you’ll collaborate closely with Product Management, Engineering, Sales, Customer Success, and the broader Marketing team.

• Research, create, write, edit, and update content assets across our various content streams

• Work closely with engineers, social media managers, DevRel, sales, external agencies, and the wider marketing team to produce, improve, and disseminate content

• Independently determine new topics we could write about and identify new content types / templates we can (re)use

• Participate in forming and executing the content strategy at Ably

• 3+ years proven experience in delivering impactful long-form technical content (including blog posts, ebooks, software documentation) to technical audiences, and a portfolio to showcase your work

• Understanding of developers, software architects, developer ecosystems, how they buy, consume and develop products, and can use that knowledge to create compelling and engaging content

• Continuous learner mindset, self-starter, and comfortable working with complex technical concepts

• Strong multitasking and prioritization abilities & comfortable working on multiple projects at once

• Excellent verbal, written, and interpersonal communication skills

• Experience working in a fast-paced environment, as part of cross-functional teams

• Any development experience (past or present) and the ability to read code

• Knowledge of cloud computing, serverless, event-driven architectures & technologies, pub/sub, distributed systems, realtime protocols such as WebSockets, Server-Sent Events, or MQTT

• A good understanding of user personas, the stages of the marketing & sales funnel, SEO & content marketing best practices, and content strategy

• Experience coordinating / working with external freelancers and content agencies

• An active presence on platforms such as Twitter, Medium, or DEV Community (dev.to), and content distribution knowledge

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.

To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so, we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

We want to work in a company of inclusive people who treat each other well. To thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values:

• Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.
• Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.
• Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.
• Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.
• Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.
• Bold creativity leads to the greatest rewards. When viewed through a different lense, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.

• A good, competitive salary
• A great company culture
• Share options
• The chance to learn and grow with a fast-moving company, supported by a learning budget that gives you access to professional training, events, conferences, workshops etc.
• Remote first: Unless you want to pop into our communal office space in Shoreditch, London, you'll work from home most of the time, apart from when we have planning sessions and Summits
• Your choice of high quality tech kit to work on
• Home workstation set up budget of £500, plus an annual top-up of £250
• Regular company away days and social events
• Friday need-to-know drinks and snacks
• Private health insurance, including Doctor@Hand
• Access to private and confidential coaching or counselling via Sanctus
• 24/7 Employee Assistance Programme with AXA
• A monthly wellbeing budget with Juno
• Company contributions towards your pension
• 25 days of paid annual leave (33 days including bank holidays)
• 10 days of paid sick leave (including mental health days) per year
• Dog friendly office for when you’re in the office!

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the spec exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion.