Posted over 5 years ago

Patient care coordinator (remote) REMOTE OPERATIONS FULL OR PART-TIME Circle Medical is a Y Combinator-backed startup that is reimagining primary care from the ground up. We combine technology and artificial intelligence with some of the nation’s best physicians to deliver a better experience that scales faster and more efficiently than ever before. Ours is a unique environment where physicians, engineers and designers work collaboratively with the clinical team to build and bring our product to market. We are seeking a care coordinator to support our physicians and help our patients navigate the complex healthcare system, as well as contribute to the growth of our company and product. Responsibilities Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone Advocate for patients and coordinate their care with external organizations such as insurance companies, pharmacies and specialists Think creatively to solve problems standing in the way of patient experience, care or outcomes Assist with billing and other insurance issues Requirements Prior experience in a healthcare or startup/technology setting Understanding of healthcare insurance Excellent verbal and written skills, including grammar, spelling, and punctuation Ability and eagerness to adapt to a fast-paced environment and learn quickly A digital native comfortable with technology and development A passion for excellent customer service and problem-solving Starting compensation is $20/hr, with possibility of converting to full time with benefits and stock options after two months. This is an entry-level position in a fast-growing venture-backed startup with significant opportunity for advancement for the right candidate.