Shape VOD products that delight our users

We have big ambitions for our products here at BeBanjo, and we are looking for a talented Product Manager to help make them a reality.

About you

You should be empathetic and curious, never settling for the answers that leave you wondering.

You must be supportive and trusting of others. Through collaboration, you will come to decisions on the challenges that are worth solving and to do that, you will rely on the input and hard-work of Sales, Design, Technical Account Management, and Development. You should be prepared to communicate your decisions clearly, convincingly and where possible - with data.

You have a solid background working with digital products and have worked with, or in product teams for at least two years. You should have experience with web technologies and modern web products. You understand how digital products are made and you have some experience with modern software development practices like Continuous Integration/Delivery, Kanban, etc.

You are a smart individual, who enjoys framing and tackling complex conceptual problems. You will be great at thinking on your feet, and inspire confidence in your stakeholders (both internal and external). You can anticipate implementation challenges, call on the expertise of the product development team at the appropriate times, and support them during the implementation. When people ask why their work matters to our customers and our business, you will have the answers.

Our customers are based primarily in Western Europe and the US. You will work from where you want, but you should have enough overlap with business hours in Europe and be prepared to travel to meet and speak with our customers on a semi-regular basis.

About us

At BeBanjo, we strive to make our customers great at putting video content online. We build easy to use, powerful web applications to manage video on-demand (VOD) services. Our customers are broadcasters, Hollywood studios and platform operators across the globe. Our tools are at the heart of the ongoing revolution in the way films, TV series and other media content are produced, distributed and consumed.

We work fully remotely using Slack, GitHub, Zoom and our homemade tools. But if we feel like going to an office, we have one in London, one in Madrid and another in LA. We host get-togethers in sunny Madrid from time to time because it’s not always easy to bond with your colleagues over a video-chat!

BeBanjo is not a VC-funded startup. Don’t expect parties, video-games or a gym at the office. We were bootstrapped ten years ago, and we’re proud to have built a growing and sustainable business. We value honest, long-term relationships with our staff and our customers.

We care about nurturing an environment where our best work can happen. We’re kind to each other, encourage each other and look after each other. We’re open and collaborative, we listen to everyone and aim for understanding when making decisions.

We don’t work with impossible deadlines. We do not micro-manage people. We treat all staff like grown-ups, and we trust each person to work when and from where they wish. We don’t value long working hours. We believe in using our time efficiently and enjoying a good work-life balance.

We firmly believe in equal opportunities and continuously foster a workplace that is safe and inclusive for everyone. A diverse team makes better decisions, is more creative and adapts better to change. Our motivation, though, is more profound than that: we think the lack of diversity in our industry is the symptom of some severe flaws in our society, and we’re committed to doing our part in the ongoing global effort to fix them.

About the Job

• You will manage a part of our existing products. Your ownership will ramp up significantly as you learn.

• Initially, you will manage the feature backlog and use that as an opportunity to draw conclusions about our customers, their problems, our products and our processes. This will also be your opportunity to form relationships with the people integral to our products’ success (Design, Development and Technical Account Management).

• You are the voice of the customer and will take every opportunity to meet with customer stakeholders so that you have the insights required to make good product decisions. You will work closely with Technical Account Managers to communicate and coordinate these interactions properly.

• You will document your analyses (even in cases where it is simple, small and self-evident) so that the right context is available for design and development to do their work. You will perform detailed quality assessments for features that are implemented, to make sure that we consistently provide a good user experience.

• You will provide suggestions on ways that we can improve the processes for Product Discovery and Product Delivery and at some point, you will take responsibility for driving some of those improvements with the support of your fellow BeBanjers.

What we offer

• Work from anywhere with flexible schedules so that you can be there for the people you love, avoid commuting every day, be a nomad, find the environment where you’re most productive, and plan your day exactly how you like it.

• A competitive salary. We appreciate our team, and we pay accordingly.

• An indefinite contract. We value long-term relationships with our staff.

• Great flexibility to enjoy however you prefer your 23 days of annual holidays (in addition to the regular bank holidays).

• Any hardware and software you need to do your work comfortably.

• Support for your continuing education and professional growth: books, workshops, conferences…

• An inclusive, supportive and stable environment where your best work can happen, and you can grow as a product manager. We focus on results, not long hours, so that you can have a life and don’t burn out.

How to apply

We know applying for a job can be time-consuming and stressful. It usually is, so we won’t pretend it is not. What we can do, though, is our best to make you feel as comfortable as possible during the process. We’ve revisited our recruiting process with this specific goal mind.

We want you to succeed, and so, we made our recruiting process more like it is working at BeBanjo in reality: remote (you can do the whole process from home), flexible (you’ll have options in some steps of the process, and we’ll adapt to your schedules), asynchronous (we’ll minimise calls and interviews), and certain (you’ll know what to expect about each step of the process).

Still here? Good! Drop us an email that speaks to us. Tell us a bit about yourself and your background, why you are interested in the position, what your expectations for the job are, and what you will bring to our team. We value good writing and attention to detail, so please take your time with the cover letter. Tell us about previous projects that you helped shape and how you made teams run smoothly.

We are accepting applications for this position until the end of 28 February. We’ll let you know that we received your application but, to give everyone a fair chance to apply, we’ll probably not get back to you again until after the deadline passes.