BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists. We’re already transforming the way companies approach talent development at high-performing organizations like Airbnb, Genentech, Mars, LinkedIn and Workday.

Responsibilities:

As an Internal Tools PM, you will deliver tools and process improvements which enable our internal teams to operate more efficiently and support transformational user experiences at scale. You will balance zooming into details with considering the bigger system in order to tackle the most important aspect of any end-to-end process. You will take ownership of what we develop and why, partnering tightly with our operations, customer support, customer success and sales teams to ensure they are fully optimized.  You will make courageous decisions daily and push the boundaries of what our team is capable of delivering. 

You will partner tightly with stakeholders, designers, and engineers to validate potential solutions and collaborate, adjust, and iterate quickly.  You will thrive in an objective-oriented environment that values collectively finding the best outcomes.  

Skills:

This is a collection of skills that we believe would make someone successful in this position. If you feel that you have the majority of these skills or others that will ensure your success in this role, please apply. 

• Experience evaluating business processes, optimizing systems, and automating workflows
• Experience with the end to end product lifecycle 
• Have shipped a major product or feature
• Practical experience working with remote teams
• Bonus: Previous experience in a customer support or front line operations role
• Bonus: Previous experience as a Product Manager

Benefits:

We provide amazing benefits, but if you ask the team, they’ll tell you that the greatest benefit we offer employees is an incredibly meaningful mission and transformative work.

• Full coverage medical, dental and vision insurance
• Unlimited use, at your own discretion, vacation policy
• 14 paid annual holidays
• 5 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 “Volunteer Days” to give back
• Professional development through BetterUp coaching for you and a significant other
• 401(k) self contribution
• A competitive compensation plan with opportunity for advancement

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.