Posted almost 5 years ago
Metabase needs a Product Manager for all things community and education. We have a large, active community of users (15,000 companies), contributors (150) and translators (300). While some in our community know far more about how to do analytics with Metabase than we do, a great many are setting up analytics for the first time. It can be a confusing and frustrating experience to wrangle databases, sources of data, transformations, and all the other hickups that come with the territory. We need someone to lead the effort to simplify their lives, get them set up, running and happy with their data and help them learn more as they go. This will be a fluid blend of activities day to day - you’ll pull together the strands of community, research, education, analytics and product development into a cohesive whole.
What you’ll do
Build out our overall community engagement as a product
Scalably connect with our community of 15,000 companies using Metabase
Weave together educational content (written, video, in-app), tutorials, code samples and adjacent mini-products to level up the folks that use Metabase
Systematize the collection of feedback from our community - quantitative and qualitative
Working with writers, engineers, designers, analysts and devops to get community products (both software, systems and educational) up and running
Continually evaluate and improve how well we’re helping our community
You should have
a systemic mind
a strong technical background
a strong analytics background
strong organizational skills
compulsive automation disorder
an interest in helping people learn how to use data
worked in a product focused company
experience with a design process
good writing skills and the ability to write to a variety of audiences
You should know (or learn quickly):
How open source communities work
How to use Metabase
How business intelligence and analytics work
The fundamentals of data science (such that you understand what’s possible, not as a practitioner)