Project Manager

Location: US-Remote

*The position can be remote.

Position Overview:

The Project Manager is the primary client interface for client implementations, from initial engagement to final launch. Project Managers are responsible for managing projects through the software development life-cycle while working collaboratively with teammates and maintaining exceptional client satisfaction.

Responsibilities:

• Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction
• Build effective partnerships with other internal teams to move project through all phases of the development process
• Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies
• Establish baseline requirements and manage change control throughout the development process
• Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform
• Manage ongoing reporting of project health and profitability to internal and external stakeholders
• Conduct end- user training

Qualifications:

Education:

• Bachelor’s degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement

Experience:

• 2-4+ years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly
• 1-2 years’ experience in the life science industry preferred
• Previous experience working in a fast-paced, entrepreneurial environment preferred
• Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus
• Familiarity using SQL a plus

Skills:

• Strong attention to detail
• Excellent organizational and time management skills
• Good communication skills
• Excellent organizational skills and a proven ability to multi-task
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals

endpoint is an equal opportunities employer AA/M/F/Veteran/Disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.