Posted about 5 years ago

QC Analytics Mortgage Manager – Remote Job Description Guaranteed Rate is eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 4,000+ employees in 200+ offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with more than $20 billion in home purchase loans and refinances in the past year. Quality Control Analytics Manager The Quality Control Analytics Manager (QCA Manager) will assist the company in improving their QC reporting for both pre-funding and post-closing Quality Control. The Manager will partner with the managers responsible for pre-funding and post-closing quality control and work to ensure that the reporting is best in class and aligned with agency and investor requirements. The QCA Manager will also be responsible for assessing post-closing deficiencies at an executive level and determining what options for remediation there may be including loss mitigation options and reporting that back to the business. Additionally, the QCA Manager will work to identify trends in reporting and ensure that final findings, reports and documentation are consistent between pre-funding QC, post-closing QC and loss mitigation efforts associated with QC findings. Requirements: Tech and reporting savvy ability to learn new technology and use various systems to produce informative and user friendly reports Knowledge of origination underwriting and quality control requirements for Fannie Mae, Freddie Mac, HUD / FHA, VA and USDA including a proven ability to apply these requirements to business practices and systems Knowledge of federal and state compliance laws and regulations including a proven ability to apply these requirements to business practices and systems. Examples: TRID, RESPA, TILA, ECOA, and HMDA, points and fees, watch lists, etc. Strong working knowledge of mortgage business operations procedures for loan origination Highly motivated, self-directed, proactive, self-disciplined and team-oriented Excellent oral and written communication and interpersonal skills, strong work ethic, and critical thinking skills Familiarity with the ACES QC system a strong plus Able to execute various compliance projects as needed Strong analytical skills in reporting to management on loan level quality issues and trends Experience with loss mitigation preferred Interpersonal skills to motivate, coach, and influence others, as well as diplomacy to work with management across business units 5 years management experience Excellent verbal and written communication College degree (preferred) Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.