Remote Customer Support Jobs

Find a customer support job you can do from home. We’ve got the most comprehensive list of open remote copywriting positions.

Sign up to get notified when new remote copywriting jobs become available.

Unsubscribe at anytime. Privacy policy

Posted about 1 year ago


Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's \"World's Most Innovative Company\" five years in a row and one of Fortune's \"100 Best Companies to Work For\" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for \"family\") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Job Title: Regional Vice President (Salesforce CPQ & Billing)

Location: either Amsterdam, Paris or Munich

Department Description:

Salesforce CPQ (configure, Price, Quote), is dedicated to making selling simple. Salesforce CPQ extends the Salesforce Sales Cloud with fully integrated Quote to Cash capabilities delivered 100 per cent natively on the Salesforce platform. We are helping companies accelerate growth by automating quoting, contracting, and billing processes with our next generation CPQ and Billing solutions. Salesforce is the world’s #1 CRM platform, we have a talented team with unmatched enterprise cloud computing experience and unique culture, totally focused on taking good care of our customers, partners, and employees.

Role Description:

We are looking for a talented 2nd line sales leader to play a key role, leading highly visible and motivated sales teams in our expanding European sales operation. The role requires strong leadership, selling, partnering, and communication skills, as well as superior sales training, managing and coaching skills. This sales team specializes in the Salesforce CPQ and Salesforce Billing products. As a co-prime sales leader, you will be working closely with core Salesforce sales teams that your team maps to, and co-selling with them. As such, a good technical understanding of the product and a technical sales acumen is key to success. Internal partnering and relationship building are also key to success, as is an ability to provide strong sales leadership and foster seamless teamwork in a dynamic, entrepreneurial environment; resulting in meeting sales and customer success goals.

Our ‘Ohana’ Culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce.

Responsibilities

We are looking to hire someone who will have responsibility for managing a high-performing sales team, focusing on customers within our expanding EMEA Cloud Sales operation:

  • Supporting CPQ & Billing teams by participating in and leading client meetings and engaging other corporate resources as required
  • Ongoing mentoring and development of sales team which includes recruiting, hiring and training duties
  • Day-to-day, driving and managing a sales business with a strong cadence of deal closure on a monthly and quarterly basis
  • Conducting weekly revenue forecast meetings for respective territories
  • Coach and professionally develop Account Executives regarding strategies to drive closure rates and opportunity identification
  • Consistently monitoring and enhancing the sales activities of the team
  • Develop the Go To Market strategy for the respective territory
  • Keep abreast of products, market conditions, competitive activities and industry trends. Represent CPQ & Billing at regional events, analyst and partner meetings

Basic Requirements:

  • 5+ years of enterprise software sales experience in an individual contributor and management role, including 2+ years sales management experience of min. 5 people team
  • Demonstrated experience of implementing management theories
  • Demonstrable track record of consistent overachievement of quota and revenue goals
  • Solid understanding of the application CRM and sale productivity software space
  • ​Prior experience working in the Salesforce ecosystem is strongly preferred
  • Prior experience working with CPQ or billing software would be ideal
  • Bachelor’s degree qualified is preferable
  • Ability to travel EMEA wide.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.