Posted over 2 years ago

Come join an amazing team! Kindred Bravely is looking for a self-motivated and enthusiastic Communication Manager who wants to help us make HER day.

Kindred Bravely is an online retailer for pregnant and breastfeeding moms who want something comfortable to wear. We are a growing team of 70 based all over the world. Our team culture is grateful, brave, generous & encouraging. We all work together to create the best possible shopping experience and products for our customers. Oh, and did we mention we're on the Inc. 5000 list of fastest-growing privately held companies for two years in a row plus winner of Shopify's Build a BIGGER Business Competition!

What we believe:

• She is the reason we exist: We have created a genuine connection with her. She feels seen and heard. She is an integral part of every decision we make. We are her.
• Work/Life Balance is an imperative: We value both work and family and bring our best selves to each by ensuring balance.
• Success is Sequential; Not Simultaneous: We focus on one thing at a time.

How we act:

• Team Work Makes the Dream Work: We share ideas, feedback, struggles, wins and frustrations. We care for each other professionally and personally.
• We have a Bias for Action: We move quickly. We take smart risks. We solve puzzles. We make things happen.
• We Hold Ourselves Accountable: We all own the business. We clearly communicate key metrics and standards and review them regularly. We analyze results to understand why we made a decision. We are disciplined.
• We Lead, Not Follow: We are innovative. We are curious and resourceful. We are driven and competitive (but not with each other).
• We Communicate Genuinely and Transparently: With each other and with her. We are present.
• We are Always Learning: We improve ourselves and continually look for ways to enhance the skills and abilities of our entire team.
• We are in Relentless Pursuit of Customer Service Excellence: We out-care the competition and provide the greatest experience she has ever had with a brand.

If you've made it this far and you are as excited as we are, keep reading!

Opportunity (the job): The perfect candidate for this job is a self-starter who loves using both sides of their brain to manage both analytics and creative aspects of our marketing communication. As a Communication Manager you will be working closely with key stakeholders to develop and implement promotional campaigns across various communication platforms including social media, email, SMS/messaging, and video. You will be responsible for monitoring key performance indicators to create consistent and engaging messaging while continuing to increase growth.

Schedule: Full-time, 40 hours per week. We are open to helping you create a schedule that works for you. We can accommodate school drops off / pick ups etc. 

Skills We're Looking For: 

 We are looking for someone who…

• Is exceptional at whatever he or she does and proactively seeks to solve puzzles and find solutions. This is the most important factor in your success. You must be a self-starter who always seeking to improve
• Is intellectually curious, loves to learn and grow both personally and professionally
• Is a finisher. You must love the details of your work, and work dutifully to ensure tasks are complete and accurate
• Has excellent business judgement, outstanding communication skills, both verbal and written and a practical, common sense approach to getting things done
• Can operate both strategically and tactically in a fast-paced environment
• Is flexible and adaptive to changing priorities
• Has strong knowledge and understanding of current trends and able to stay ahead of the curve
• Has excellent organizational and project management skills and ability to meet deadlines
• Has experience supervising and leading others
• Has the ability to manage, mentor and coach staff members in a remote setting
• Sets their team up for success and empowers them to do their best
• Is capable of working well as a team as well as independently
• Is able to think analytically and strategically
• Is a confident communicator and presenter with strong writing, editing and proofreading skills 
• Self motivated with a positive and professional approach to people management

Bonus Skills:

• Familiarity or experience working with CRM software
• Copywriting background
• SEO knowledge and experience
• Budget management experience

Who This is Not For: 

• Someone who isn't entrepreneurial or a self-starter and needs a roadmap
• Someone who is only motivated by a boss telling him or her to work harder
• Someone who isn't curious and able to figure things out on their own
• Someone who finds themselves saying things like “this is not my job, someone else should do it”

We Hire the Best, Regardless of Their Location:

Unlike other jobs, we don't believe that what you do should dictate whether you get to spend time with family or not. 

We're looking for people who can demonstrate they hold themselves to a higher standard in everything they do, because with great flexibility comes great responsibility.

All this flexibility doesn't mean we're not a close-knit team…

We Hire Characters Not Positions:

We're a small company with big aspirations, and we work hard (and have a LOT of fun) while making that happen. If you have what it takes as an individual - in other words, if you're a consistent high-achiever in everything you do in life - then you'll fit in well at our company.

Responsibilities Include (But are not limited to): 

• Work with brand managers to develop and implement promotional campaigns and strategies and monitor their success
• Define key performance indicators for each communication channel which will indicate a campaign's level of success
• Oversee Email & SMS strategy and find opportunities for growth
• Oversee social communication strategy and community management opportunities
• Create internal communication protocols and initiatives that will foster employee morale
• Use analytics tools to routinely measure reach and impact, make recommendations for improvements and adjust strategy to accelerate growth across Kindred Bravely, Davy Piper, and Sensible
• Help develop promotional materials, including print, digital, and mobile
• Source external partnership opportunities on social media and manage inquiries
• Proof and approve email, sms, and social media copy to make sure objectives and brand voice are met
• Assist with copywriting as needed
• Manage, motivate, and grow direct reports professionally

Experience: 5+ years prior experience working in a marketing or communication role

Education: Bachelor's degree preferred

Location: USA - Remote

Salary: Commensurate with Experience