Posted 2 months ago
We need someone capable of responding to online reviews for most of their day (especially during Spring and Summer). We need a technically proficient, creative writer, who can write in different styles to respond to our customer's online reviews. In addition to responding to reviews, this person needs to write business blog articles that relate to our wheelhouse, social media posts, and edit the heck out of proposals and other businessy materials. Having a customer service mindset and understanding how to solve problems with your words are both incredibly important qualities to have for this position. Once in a while, this person might need to reach out to our customers to nudge them into writing us a review too! I know, we’re all about pushing you outside your comfort zone. Marketing experience would be a major plus as our team works on different marketing campaigns on the regular.
About the team
This position will work closely with a small team of writers, pirates, and a graphic designer to respond to reviews and broaden our grip on world domination. It’s a small team but we meet every business day, so we end up being pretty close. We are less micro-managey and more about getting work done and meeting deadlines. We place the relationships we have with the people we love at the highest priority although we strive to service our clients in a way that shows love and professionalism (turns out they aren’t mutually exclusive qualities).
+Unlimited vacation and sick leave, plus 20 days paid holidays (including taking the day off for your birthday)
+We don’t require anyone to work over 40 hours a week and never work on the weekend (we want everyone to have a fantastic life outside of work)
+Quarterly team virtual events from truffle making to hiring a magician for all the WebPunch families to attend (of course, dinner provided).
+Headspace to help meditate (you get paid to meditate)
+Access to a life coach (mental health is essential during these times)
+Becoming Your Best Self (a WebPunch initiative to help you realize your dreams and become the best you)
+Employee Incentive plan (where you can earn a gift card to Amazon, Starbucks, and other fun things)