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Posted almost 4 years ago

Hi! My name is Chad Wilbourn, I am the Sales CEO for Metabolic Living and I need your help.

We’re looking for a world-class phone sales agent who combines the best of customer service, fitness knowledge and direct phone sales closing experience to help us scale our brand… all from the comfort of your own home.

You will enjoy tapping into our existing customer base to promote our new products and cross-sell existing products the customer hasn’t yet ordered to accomplish their health and fitness goals.

This is your opportunity to join the high-performance sales team we’ve been building to lead our charge into the rapidly exploding $250+ billion health and wellness field. We’re building the first billion-dollar brand that’s 100% virtual… and we need your help.We are already on pace for over $100MM+ this year alone.

Requirements

If you thrive in a performance-based, customer-driven environment and…

  • You consider closing sales over the phone to be your biggest strength
  • You’re a jack-of-all trades in customer service, email ticketing, phone and chat ticketing…
  • You’re addicted to the rush you get when you see the results your work generates
  • You’re obsessed with making the customer happy
  • You can easily toggle between spreadsheets, CRMs, phone, email ticketing and chat…
  • You know how to balance direct sales with ethical persuasion to drive results…
  • You can work with our CS departments and spin a lot of plates without losing focus
  • You’re a hands-on grinder and love rolling up your sleeves to perfect your work…
  • You can memorize a proven successful sales script...
  • You personally follow a fitness routine to keep yourself healthy...
  • You are knowledgeable and enthusiastic about health and fitness...
  • You read at least one new personal development book every month...
  • You are obsessed with personal growth...
  • You are obsessed with becoming the best possible version of yourself...

Then please read on as you’re the needle in the haystack we’re looking for.

To summarize the key points:

  • Attractive hourlyBaseDrawpaid via direct deposit depending upon proven sales experience
  • Monthly Commissions on a Commission Scale that will get top performers to 6-figures annually
  • Passive Income: You will be building a book of business that pays you every month
  • High Ticket Offers: Senior Sales Reps will be able to offer our Metabolic Coaching Program that ranges from $2,500 to $10,000
  • Daily Cue of Highly Qualified Customer Leads: You will have customers assigned directly to you inside of our system
  • Dedicated Phone Line with SMS: For optimized contact rates
  • Location: 100% Remote (we have virtual team of 100+)
  • Flexible Hours: 7:00 a.m. – 7:00 pm (preferably Central time but flexible)
  • Culture: High-Performance but Humble (no jerks)
  • Daily Sales Training: Our team trains every single morning with role play and positive coaching

Why Are We Adding to this Position Now?

Because we’re scaling rapidly (1,000+ new customers a day) we are looking for skilled and disciplined sales talent who enjoy the rush of helping customers achieve their health and fitness goals while boosting the bottom line for the company and maximizing their personal income potential.

We believe that our best path towards our ‘beloved billion-dollar brand’ goal is to build a world-class team of fitness phone sales CLOSERS who GET our mission and can execute at the pace and quality we need to hit our goal.

This team will allow us to reach out to new customers within minutes of their initial sale, create a strong brand connection and assist them to ensure they have all the right products to achieve the best results.

You’ll be right in the center of the action.

You will hit the ground running without being slowed down due to lack of resources as we’ve carefully curated a passionate training team that can help you sprint from day 1.

We deeply appreciate the talent needed to craft a fitness phone sales team that converts. We deeply appreciate the unique skill set needed to understand and listen to the customer and execute on world-class, ethical sales skills. And we deeply appreciate the discipline needed to get it done, day-after-day.

You’ll be constantly challenged with exciting opportunities that will make you stretch and grow.

Who is This Opportunity Perfect for?

A health and fitness enthusiast and experienced sales CLOSER who is ready for their next growth opportunity who might relate to any of these:

If you’re tired of the commute, sick of burning the midnight oil and stress is dominating your life, this is your opportunity to take back control, live life under your own terms and design a lifestyle that brings you joy, happiness and satisfaction.

Or, if you’re drowning in sales work, frenetically jumping from one account to the next, putting out fires, and getting eaten up with too much on your plate, this is your opportunity to simplify, focus and go deep – to pour your heart and soul into ONE big opportunity… and scale it like never before.

Or, if you’ve always wanted to be a part of the thrill of a rapidly growing company, but didn’t want to move to an expensive big city with all the madness, stress and high cost that brings, this is your opportunity to stay where you are (or move to where you always wanted to go) to design your ideal life.

Or, if you’re buried in a big, slow-moving company that doesn’t appreciate the value that a true high-performing, sales agent can bring, this is your opportunity to step into the spotlight, to completely own something that has the full support of the entire organization from top to bottom.

Or, you have been super successful at selling something that you are not necessarily personally passionate about, and you have always wanted to find a way to earn up to 6-Figures in the fitness and supplement industry in a sales role.

Regardless of your situation, whether you prefer to work in the quiet of your own home sipping a delicious cup of coffee, or outside enjoying the sunshine on a bright, beautiful day… AND you are a humble, high-performing individual who would THRIVE in this type of environment, then please KEEP reading as we can’t wait to meet you.

Who Are We and What’s the Company’s Background?

Our mission is to spread our metabolism-first way of living we’ve been busy perfecting for 9 years to a worldwide audience. It’s a lifestyle that’s 100% focused on getting you the results that matter: looking your best, feeling your best and doing your best. In the shortest time possible. And in a way that sticks.

That’s why our tag line is “Life’s Short. Make it Count.” It puts you back in control. It empowers you to fix your own problems. And it makes you want to tell the world about it.

Our vision is to do this by becoming a beloved billion-dollar multi-channel brand that’s distributed via online, mobile and physical retail. We’ve been painstakingly building the products, services, framework and high-performance culture to make this happen. And now we’re scaling into our goal of becoming a BELOVED billion-dollar brand.

We’ve built a full ecosystem of products and services that allow someone to live a metabolism-first lifestyle. This includes exercise and nutrition programs, nutraceuticals, functional foods and membership programs. We’re launching a mobile app this year, then will push into offline retail, extend into home-delivered meals and more. But ONE thing at a time, just like we’ve done for 9 years.

Our next major step is rolling out our new Metabolic Living brand and centralized e-commerce website at www.metabolicliving.com, scheduled to be live in the first half of 2020. As part of this, we will consolidate our various product-driven microsites where we drive our media buys like at www.metabolicrenewal.com.

So why is a metabolism-first lifestyle needed?

Because there are record amounts of sick, overweight, tired and depressed people piling up in virtually every country. Why is that? Because we’re over-worked, over-stressed, over-fed and toxic. And we’re deprived of the sleep, nutrition, exercise, movement and relaxation we need to thrive. That’s a recipe for disaster. And we’re seeing it.

Unfortunately, the typical solution of extreme dieting and exercise trap people into a 1-step-forward-2-steps back vicious cycle that makes them worse off. They bounce around from one latest flavor-of-the-month program to the next, never making any progress… staying trapped in a downward spiral.

Rigid philosophies like Paleo or Vegan, while extremely healthy for some, create an us-vs-them tribal mentality that’s self-limiting. Neither of those philosophies work for all people all the time… or even the same person all the time. People differ. People change. If that’s not respected, things will backfire.

We, on the other hand, present a framework that allows you to customize your life in a way that works best for you, so you can reach your fullest metabolic potential. Because we’ve found through working with millions of people that a fully optimized metabolism is what delivers the results you want.

Instead of fighting against your body or your life, we teach you to work with your body and life to create the perfect program for you. One that’s practical. One that’s sustainable. One that’s enjoyable. And, most importantly, one that delivers the results you want at any stage of life. And fast.

And we practice what we preach: our company is designed so everyone on our team both enjoys their work challenges while having plenty of time to do what they love most in their life. We recruit only high-performing, humble people who produce in fast cycles, hold themselves accountable and have fun. And we invest a TON into our team, mentoring, coaching, teaching high performance habits and more.

What Will You Be Responsible for?

  • Quickly become an expert in our programs and health philosophy so you can assist our customers with product questions and direction.
  • Make outbound sales calls to our existing customers
  • Calling our brand-new customers within minutes of their online purchase to welcome them to our brand and offer new products
  • Assist customers when their card has been declined.
  • Create, maintain and update our database with customer information, notes and contact information.
  • Create a strong relationship with customers so future follow-ups results in goal setting and product sales.
  • Answering and following up to customer emails and product questions.

How We Set You Up to Succeed

We have created 4 Tiers of Sales Reps within our Organization:

  • Junior Sales Coach
  • Sales Coach
  • Senior Sales Coach
  • Sales Manager

Our entire customer database has been separated into different levels or tiers. Based on your success and experience, you will have access into our database to call our customers.

When you reach a customer, your priority is to build a strong bond between the customer and our brand. We’ll provide a tested script and training program to help you support the customer, answer questions and accelerate their progress by establishing goals.

Your second priority is to offer our products and services to accomplish their goals based on your conversation.

These are NOT cold calls. You will be contacting OUR CUSTOMERS, and they are so grateful when we call.

Applicant Qualities We are Looking For:

  • 5 Years Minimum of Sales Excellence - Need to be able to provide 3 professional references to prove that you are a top-level sales performer
  • Health and Fitness Enthusiast - You will be talking to customers who will be asking questions regarding basic fitness principles, and you will need lots of personal experience to draw from in order to be able to help them on your first day.
  • Well Spoken – Proficiency in English is required. You will need to be pleasant, like to talk and enjoy the communication process. A natural with people is what we’re looking for.
  • Honest & Reliable – We love our team and many stay with us for years. We are looking for someone who prides themselves on their integrity and work ethic. We are 100% PCI compliant.
  • Available at 7am-7pm CST – The majority of our customers are in the US, so you will be working assigned shifts in the morning or early evening hours based on Central Standard Time.
  • Calm Demeanor & Thick Skin – Any sales position requires a steady, calm person who is able to consistently keep moving despite difficult calls. Anyone soliciting a sale is going to experience difficult experiences. We need someone who is able to shrug it off and keep calling.
  • Self-Directed – You will have pre-established goals that we set for you. We already have a highly motivated team that you will be in close contact with via video conference and phone. You will need to be self-motivated to make your call volume and sales quota every day.
  • Energetic – We need someone with a good steady energy level free from personal drama.
  • Sympathetic – From time to time, callers will want to talk and if problems arise we need someone with the skills to de-escalate a complaint and direct the caller to someone on our team who can resolve it.
  • A Closer – Everyone I mentioned above is irrelevant unless you can close the sale. Someone with previous sales experience is a must.
  • Someone Who Loves to be Rewarded – We offer the most attractive commission compensation plan that you will find anywhere, and the best part is, you will be able to earn this income from your OWN HOME.

Technology Requirements

  • Fast Internet Connection
  • High Quality Headset with Clear Microphone
  • Quiet Space to Work, Free from Household Noise, crying babies, or barking dogs
  • High Quality Computer with High Quality Camera, Video and Audio for daily sales team huddles and one-on-one meetings with sales management
  • Professional Workspace because you will be on daily video conferences with our entire team

Experience Requirements

  • Minimum of 5 years of Phone Sales Excellence
  • 3 Professional References to prove that you are a TOP LEVEL SALES PERFORMER
  • Fitness and Nutrition is a personal hobby or interest
  • Microsoft Office

Benefits

  • Attractive hourlyBaseDrawpaid via direct deposit depending upon proven sales experience
  • Monthly Commissions on a Commission Scale that will get top performers to 6-figures annually
  • Passive Income: You will be building a book of business that pays you every month
  • High Ticket Offers: Senior Sales Reps will be able to offer our Metabolic Coaching Program that ranges from $2,500 to $10,000
  • Daily Cue of Highly Qualified Customer Leads: You will have customers assigned directly to you inside of our system
  • Dedicated Phone Line with SMS: For optimized contact rates
  • Location: 100% Remote (we have virtual team of 100+)
  • Flexible Hours: 7:00 a.m. – 7:00 pm (preferably Central time but flexible)
  • Culture: High-Performance but Humble (no jerks)
  • Daily Sales Training: Our team trains every single morning with role play and positive coaching
  • Health Insurance and 401K: For full time sales reps