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Sales Ops Manager


Posted almost 3 years ago

Tackle.io enables enterprise software companies to accelerate the use of Cloud Marketplaces like AWS, Azure and Google. Our vision is to transform the way software is bought and sold with a laser focus on helping customers build and drive significant channels of revenue through the Cloud Marketplaces.
 
We are seeking a highly motivated Sales Operations Manager to join as a critical member of our Sales Organization and report to our Director of Revenue Operations.  Your primary responsibilities include owning the Sales Team’s software stack, reporting and analyzing key metrics of Sales performance, and helping to set the strategic agenda for current and rapid growth of the Sales team. In addition, you will be involved in key projects and deliverables across the Go-To-Market teams.
 
You are an operational rock star who can balance many projects while keeping strategy at the forefront, and are as excited to learn as you are to bring great ideas to the team. Tackle’s Sales Team is growing rapidly and we need your partnership - you’ll own the documentation of key processes (such as onboarding) and smooth roll-outs of new initiatives to the teams. You’re the glue that brings our technical resources to bear to make our best-in-class Sales teams even better!
 

 

Responsibilities:
  • Partner with Sales Leadership to discover opportunities for the sales process and methodology improvements while helping them run their business
  • Ensure that sales tools and systems (e.g. SFDC, Salesloft, ZoomInfo) are organized, efficient and well-managed. Develop a high-level understanding of how these systems interconnect and work with Business Systems to direct any needed improvements or fixes
  • Work closely with Marketing to ensure accurate and timely lead routing, and that sales teams have necessary information and resources for lead followup
  • Optimize sales and operational efficiency through innovative thinking, process improvement, system enhancements, and industry standards/best practice sharing
  • Further develop account scoring, territory optimization, and quota build models
  • Provide front line support for other operational functions including deal desk, contracts, finance, and business systems
  • Work directly with key Sales Leaders on critical strategic, organizational, and operational projects designed to increase revenue, sales productivity, and operational efficiency.
  • Work with cross-functional teams including Marketing, Finance, and Customer Success.
  • Own Sales training and onboarding including processes, tools, methodologies, and best practices



What you’ll need to be successful:
  • Prior experience in Sales Operations for a SaaS Company
  • Strong analytical and process definition skills
  • Detail-oriented and highly organized with the ability to prioritize multiple deadlines simultaneously
  • Admin level proficiency in Salesforce.com (certification a plus, but not a requirement)
  • Deep sales process and methodology experience
  • Self-starter, reliable team player, ability to work autonomously 
  • Passion for working in dynamic, fast-paced, rapidly evolving environments
  • A great sense of humor, empathy, and team-first mentality
 
TACKLE VALUES:
 
 
Start with the customer - We exist to help sellers sell more & sell faster, and we measure all of our decisions with our customers’ goals at the forefront. 
How we embody this value:
-We celebrate when our customers celebrate
-We’re active listeners and intent observers
-We always aim to be consistent, reliable, and trustworthy
 
 
Paint the art of the possible - We continuously innovate on how we do things, always looking for a better, smoother way for our customers and for each other.
How we embody this value:
-We think big to solve problems and make our customers lives easier
-We challenge the status quo, break down barriers, and aren’t afraid to experiment or get uncomfortable
-We take calculated risks, we own our mistakes, and we support one another
 
 
Operate with integrity - We have a bias for action and we communicate both internally and externally with candor, empathy, and
authenticity. 
How we embody this value:
-We first seek to understand and then take thoughtful action
-We are committed to fostering inclusivity and belonging for all employees
-We’re accountable for our work and responsive to issues impacting colleagues and customers
 
 
Learn and grow together - We work as a team, we celebrate wins, and we have fun together as we strive for professional and personal growth.
How we embody this value:
-We’re curious and cognizant of emerging tools, trends, and new ways of looking at old problems
-We’re purposeful about supporting and connecting with other teams across the company
-We invest in personal wellness & professional development and we believe in aligning personal and professional passions 
 
 
The Process:
 
We have a transparent and streamlined hiring process that can typically be completed in one to two weeks: 
·       Phone screen
·       3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)
·       Offer
 
 
Benefits of joining the Tackle Team:
 
Full-time employees currently enjoy these amazing benefits:
 
·       Work remotely
·       Competitive Salary
·       Health, Dental and Vision Coverage
·       Company off-site Summits
·       Monthly Wellness Reimbursement
·       Internet and Phone Reimbursement
·       $500 Home ergo/office set up
·       Generous Vacation Plan
·       401k
·       Technology tools to do your best work
·       Company Surprises and Swag
·       Awesome Co-workers
 
We are a welcoming and diverse team with a wide range of backgrounds and experiences.  We were born and built remote and welcome others who believe remote companies are the way companies will be built into the future. At this time, we can only accept applicants who reside within the United States.
 
Tackle.io is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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