Daily Operations Duties:

• Serve as primary system administrator for the company's customers Salesforce environments owning all administrative functions.
• Reviewing company's customers' data integrity.
• Monitoring sales & marketing processes.
• Review and fix daily data checks.
• Respond to and resolve support escalations.
• Periodically train Salesforce users on new and existing functionalities.
• Create and maintain technical documentation.
• Additional Sales & Marketing technology administration optimizing implementations.

 Requirements

• Minimum of 5+ years of administrative experience with Salesforce Sales Cloud
• Expert with Reports & Dashboards
• Proficient with Salesforce automation using workflow rules, process builder and flow
• Proficient with User Roles, Profiles and Permissions
• Proficient installing and configuring 3rd party packages
• Proficient using Data Loader
• Preferred to have of competent understanding of sales & marketing tech solutions, such as:
• Marketing Automation - HubSpot, Pardot and Marketo
• Sales Enablement - SalesLoft and Outreach
• Conversation Analysis - Gong and Chorus
• Contract/Proposal - PandaDoc and Conga
• Preferred to have Salesforce Certified Administrator, Salesforce Certified Advanced Administrator or Trailblazer Ranking of Ranger
• Expert level proficiency with Microsoft Excel and/or Google Sheets
• Knowledge and understanding of business terms related to sales, marketing, technology, and finance is preferred
• Ability to work 9 am ET - 6 pm ET
• Fluent in English
• Has excellent critical thinking, problem solving, organizational, interpersonal, and oral/written communication skills
• Demonstrates integrity and authenticity
• Is action-oriented and takes initiative
• Is an adaptable team player who can juggle multiple, competing priorities