Posted almost 6 years ago

Vision
We are looking for a Deployment Specialist in support of Internal Clients and project team members to deploy code packages, administer, and assist to enhance our Salesforce environments.
Team members work closely with the release management team to deploy code in test environments through to production which can include multiple Salesforce Org’s and boundary systems such as Oracle, Exadata, Mulesoft, and 3rd party connections.
The Deployment Specialist assists the Project teams in Salesforce who are responsible for designing and implementing the application solutions & capabilities to help Salesforce maintain and grow in 2019 and beyond.
Interaction, communication, understanding of the deployment requirements and relationships within the teams will form the basis of the deployment strategy and execution from the initiate stage to the subsequent go live deployment to implement the solution.

Responsibilities

• • The Deployment Specialist role requires an in depth understanding of enterprise IT software deployment and life cycle.
  • Release processes for complex integrated enterprise application knowledge is a plus.
  • Provisioning new and refreshed Sandbox environments by executing a post refresh set of instructions
  • Deploying backfill delta deployments to bring the environment equal to the Production environment
  • Deploy code packages and perform all required manual tasks to completion.
  • Pre & Post deployment support which includes:
    • Assistance to facilitate testing
    • Follow up deployment tasks if issues are discovered
    • Assist in troubleshooting deployment issues required to support the Dev, QA, UAT deployments and Production go-live for each major solution, and the associated boundary applications for the implementation phase.
  • Communicate status daily for handoff of tasks to the next geographical resource to facilitate continuity in environment and deployment tasks

Desired Skills

• • Minimum 5 years of IT technical experiences with roles in multiple phases of software deployment and knowledge of SDLC.
  • Able to understand the functional & technical flows across the landscape
  • Salesforce Administrator (201)
  • Salesforce Advanced Administrator (211)
  • Deep knowledge of Salesforce product architecture
  • Experience with large, complex deployments in Salesforce environments
  • Hands on success in troubleshooting complex platform issues
  • Hands-on experience with the configuration, deployment and expansion of Salesforce functionality by enabling new features
    • Using, but not limited to, the Salesforce administration module, API, data loader, Jenkins, CTI, custom objects, and workflow
  • Experience with data migrations utilizing the Salesforce.com data loader
  • Experience with best practice Customer Relationship Management business processes in sales, marketing, and customer service functions
  • Process & continuous improvement mindset
  • Exposure to formal Project Management process
  • Ability to participate in QA and UAT testing if required

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for \"family\") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.