Posted about 1 year agoIn the future, we see a better world. And the changemakers creating that better world should have the tools and technology to make this happen. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. Salesforce.org gets our technology in the hands of nonprofits, educational institutions, and philanthropic organizations so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. We’re here to help; visit us at Salesforce.org.
What We Do:
The Salesforce.org CCE team for Nonprofit and Education Cloud leverages our extensive combined platform and domain experience to provide customer-centric technical engagement to external and internal teams. We respond to, escalate and solve some of the most difficult problems of our customers and partners. In the process, we use our expertise and tight connection to our teams and the broader community to improve the Salesforce.org product experience for all stakeholders. We are known for making complex ideas, plans, and procedures easy to understand. We proactively share our processes, tools, and knowledge to empower the community and create impact in order to ensure every constituent feels understood, supported and loved.
Who You Are:
You are comfortable working with a diverse remote team. You’re keen to work with new technologies and are highly proficient with one or more programming languages commonly utilized in Salesforce application development. You are a highly productive and efficient technologist, and seen as an expert in several product areas critical to our nonprofit and education customers. You are a great communicator and work well both with our technical team and our external community. People seek you out for pragmatic answers to technical questions, because you know what works and what doesn't and will always communicate in a clear, compassionate manner even to non-technical stakeholders. You are a tenacious troubleshooter who can juggle multiple priorities at the same time. When faced with an unfamiliar error message, you're excited to debug, research and recommend solutions to resolve. You understand and take to heart that an unresolved bug impacts our customers' ability to meet their mission to impact lives, and you are invested in their success.
What You Will Do:
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.