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Posted almost 2 years ago

Job CategoryProducts and Technology

Job Details

Salesforce Technical Program Managers

Technical Program Managers (TPMs) play a critical role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for seeing programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company stakeholders to drive critical programs and activities across the company.

About you...

+ Love to wear multiple hats.

+ Leap tall buildings in a single bound, bringing the whole team with you.

+ Keen reader of people, culture, and tea leaves; builds the relationships to make things happen.

+ Highly functional in a dynamic, challenging environment.

+ Comfortable bending between the tactical and strategic.

+ Top-notch executive presence and communications superstar.

Top reasons to join our team...

+ Thrive in a culture of ownership, delivery, and innovation.

+ Drive the end-to-end delivery of world-class technology solutions.

+ Be a catalyst for change in the realm of World-Class Technology and Products.

+ Enjoy a hyper-transparent flow of information, conversation, and ideas.

+ Innovate and invent the future of Agile and Social program management.

PLEASE NOTE OUR CURRENT TECHNICAL PROGRAM MANAGER OPPORTUNITIES BELOW.

Responsibilities

+ Initiate programs by leading alignment on program scope, release planning, aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional support.

+ Driving teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.

+ Lead Steering Committee meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and support the strategic vision of each program.

+ Develop strong partnerships with functional leaders to drive focus on business objectives. Be a trusted partner for executive management to ensure program success.

+ Support workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, milestones, etc. (cross functional - Product Owners, Scrum Masters, TechOps, Release Eng, Capacity, Functional Managers, Release Management).

+ Provide visibility to program status (key decisions, dependencies, issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).

+ Manage "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.

+ Anticipate and aggressively remove obstacles that slow down or prevent project teams from delivering on project goals.

+ Provide monthly program reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations)

+ Create a collaborative environment that fosters creativity, innovation, and learning.

+ Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally and challenge others in the organization to change.

Experience/Skills Required (please apply only if you meet at least the minimum MUST requirements captured below):

+ MUST REQUIREMENT: 6-10 years (Senior Manager)/10-15+ years (Director) of enterprise software/technical program or engineering management experience at an enterprise technology company.

+ MUST REQUIREMENT: 6+ years of solution management experience for infrastructure, software, or data services (SaaS experience).

+ MUST REQUIREMENT: 3+ years of successfully implementing and managing SaaS product development programs; keen understanding of the SaaS business model and its product development lifecycle.

+ Ability to understand technical subjects and technologies relevant to the program.

+ Strong organizational, project management, analysis, and communication skills.

+ Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.

+ Comfortable bending between the tactical and strategic.

+ Ability to manage/juggle competing priorities without loss of efficiency.

+ Thorough understanding of the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.

+ Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.

+ Excellent analytical and problem solving skills with a history of hands-on, detail orientation.

+ Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.

+ Ability to successfully collaborate with all functions functions across the entire company.

+ Experience with Portfolio Management.

+ A service oriented minded person who "Thinks Customer."

OUR CURRENT TECHNICAL PROGRAM MANAGER OPPORTUNITIES

Senior Manager/Director, Technical Program Management, Marketing Cloud - Indianapolis, IN and San Francisco, CA

The Senior Manager/Director of Technical Program Management for the Marketing Cloud will build and drive the operational backbone for the Salesforce Marketing Cloud. This person will partner with our leadership team drive the Marketing Cloud strategy, in addition to helping to plan, organize, and work with teams to help execute the vision for our key initiatives. The SM/Director will also represent the the Salesforce Marketing Cloud release plan, priorities, and business requirements to groups throughout the organization. Additionally, they will be instrumental for driving one of our key initiatives. This is an individual contributor role and does have people management responsibilities.

Director/Senior Director, Technical Program Management, Cross-Cloud - San Francisco, CAThe Director of Cross-Cloud Program Management will build and drive the governance, workstreams, cultural transformation, and operational backbone of our cross-cloud to build our Best Practices muscle. This person will be deployed to drive strategic cross-cloud programs and be responsible for partnering with the cross-function and cross-business unit leadership teams to drive the strategy of these programs, as well as helping to plan, organize and work with teams to execute the vision. This is an individual contributor role and does have people management responsibilities.

Senior Manager/Director/Senior Director, Technical Program Management, Global Identity - San Francisco, CA The Senior Manager/Director of Technical Program Management for the Global Identity Program will build and drive the operational backbone for the Salesforce Global Identity. This person will partner with our leadership team drive the Global Identity strategy, in addition to helping to plan, organize, and work with teams to help execute the vision for our key initiatives. The SM/Director will also represent the the Salesforce Global Identity release plan, priorities, dependency resolution, and business requirements to groups throughout the organization. This is an individual contributor role and does have people management responsibilities.

Senior Manager/Director/Senior Director, Technical Program Management, Enterprise Foundation, Global Compliance - San Francisco, CAThe of Senior Manager/Director/Senior Director Technical Program Management for the Enterprise Foundation, Global Compliance will build and drive the operational backbone for an Enterprise Foundation Global Compliance Program focused on meeting the compliance needs of additional geographical regions. In conjunction with our leadership team, you will develop and drive the program across the organization. You will be responsible for partnering with cross-functional and cross-business unit leadership stakeholders to drive the successful execution of the program. This is an individual contributor role and does have people management responsibilities.

Senior Manager/Director, Technical Program Management, Salesforce Research, Palo Alto, CAThe Senior Manager/Director of Technical Program Management for Salesforce Research & .AI Engineering will be helping with technical program management aspects across Research, Applied Research, and Engineering functions and their collaborations/partnerships with other organizations within Salesforce and outside of Salesforce. This person will partner with our leadership team drive strategy, in addition to helping to plan, organize, and work with teams to help execute the vision for our key initiatives. The SM/Director will also represent the .AI team's release plan, priorities, and business requirements to groups throughout the organization. Additionally, they will be instrumental for driving one of our key initiatives.

Senior Manager/Director, Technical Program Management, Decommission - Herndon, VA

The Senior Manager/Director of Decommission will partner with leadership to drive the plan, and execution of infrastructure decommission and repurpose hardware. You will be managing complex projects across global Salesforce data center locations, and representing priorities and goals to cross cloud teams. You will be responsible for verbal and written communication of program status to all levels of leaderships, and ability to create dashboards and presentations is key. Knowledge of data center facilities, networks, servers and associated cloud technology is critical to your success and the success of the program. This is an individual contributor role and does not include people management responsibilities.
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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!