Posted 5 months ago
Senior Manager, Donor Retention
Please make sure to attach both a resume and cover letter to complete your application.
The Senior Manager of Donor Retention is responsible for the strategic direction and execution of the ASPCA’s mid-level giving program, focusing on donors with gifts $500 – $10,000. They will also assist the Director of Donor Retention with improving revenue and retention metrics across the full one-time giving Membership file by implementing and managing donor campaigns in various channels, including direct mail and telemarketing. Additionally, they will oversee the donor acknowledgement and onboarding strategy to support one-time retention goals.
Nearly all ASPCA programs are funded through donations. This role represents an exciting opportunity to support our mission by ensuring we have the necessary funding to continue our fight against animal cruelty and homelessness.
This is a remote based position that can be completed from a home office anywhere in the United States. Preference will be given to candidates able to work from the ASPCA’s 8th Avenue location in New York City.
Mid-Level Giving Strategy & Execution (60%)
Donor Retention Campaign Coordination & Execution (30%)
Team Management (10%)
Ability to develop and follow through on creative and effective solicitation strategies and to generate enthusiasm for them among team members, Commitment to goal attainment, high degree of initiative, and ability to motivate and engage high level volunteers and donors, Demonstrated ability to work with high degree of autonomy and accountability and to be a team player, Excellent interpersonal skills, including ability to communicate effectively and professionally with many levels of staff to build productive relationships, Excellent time management and prioritization skills, Familiarity with all aspects of fundraising principles and practices; knowledge of annual giving/direct mail, print production, telemarketing, joint allocation of funds, and basic analytical principals
Education and Work Experience:
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).