Posted over 2 years ago
Fixer is revolutionizing the way home repair happens. We're on a mission to create great careers in the trades for a diverse population — and we need a solid consumer product to fuel it all. We are a small and mighty team, looking for another problem-solver who is able to move from collecting user feedback, to designing prototypes, to implementing front-end code all in the same day. In 2021 we've opened up 3 new markets and we've got more in the making. It's an exciting time to join us.
You're a User Experience Designer with a bent for constant optimization. At Fixer, that means you're an analytical and creative designer who is able to discover and interpret user insights, using them to enhance our product experience. A strong portfolio of successful UX and other technical projects is essential.
Ultimately, you will make our product more user-friendly and intuitive to attract, convert, and retain more customers. This will involve some big design changes, and many, many small ones.
Fixer is an on-demand handyperson service. We have fixed the broken process of booking timely, high-quality home repairs. Customers tell us what they need done, and pick a time that works for them. We instantly book the appointment and assign a skilled employee to get the entire list done, scheduled or same-day.
The key to our business is that our Fixers are W-2 employees with benefits. We're on a mission to find and train women, people, and men in the skilled trades and create sustainable long-term careers. This enables us to deliver consistency, quality, and safety in a way not achievable by traditional marketplaces. Our in-house training center gives us a huge advantage in a labor-constrained industry.
Fixer was launched by a highly experienced and successful team. We wanted to combine our expertise in marketplaces, consumer branding, operations, and technology to innovate in a new industry. We picked trades because they have been slow to innovate, and we think we know why: The trades have ignored diverse populations for… Well, forever. We aim to be a trade school disguised as a startup. Our goal is to reboot trade education in the United States. Which is, of course, a ridiculous goal.